J&R Auto Complex NY 14760

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Doc Bass

These people worked on my car several times. Gave them several thousands of dollars over the years. Only for them to keep putting a part on my car incorrectly a few times and I returned a few times because of it. Paid for tows. Finally went else where. Where it was finally fixed properly. They don't put all your screws and bolts back on either. Don't bother looking for my "fishing nick name" in your system. Owner is a gluttonous guy. Doesn't give a crap about the working class.

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Frank J

My trailer hitch broke right off from the frame of my old RV while trying to make it back to Oregon to save my kids from their mother. J and R was dispatched to tow the trailer from the onramp. I asked an employee at J+R how much it would be to install a hitch they had sitting around the yard. Never gave me an estimate on installing a trailer hitch on my rv then told me it was almost $800. This didnt even include getting my trailer back that I was towing our car with. I told the owner John that I couldn't afford this and he told me my only option was to pay him $500 and he took the hitch off. Thank you so much John!! You should take the sticker down that says you honor veterans. You really showed me you care and basically stole my disability money and also my trailer. No compassion or empathy for anyone. He had a big yard of rusting hitches and wouldn't even consider helping a fellow human being in need. I would recommend any other place over J+R. They don't care at all about any customer, they just want your money.in my opinion that is what's wrong with the world today

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Davis

I had a bad experience here. An experience that cost me a lot of money. The owner and the gentleman at the front desk will absolutely give you two different stories that do not line up. I had that experience a few times.