Liberty Waste Solutions (Headquarters and South Raleigh Transfer Station) NC 27610

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Deborrah Bethea

This trash has been sitting in my driveway since Tuesday and because the drivers don’t read their tablets I got missed. I am in Lexington plantation(HOA $1000)a year no Gate, 1 pool for over hundreds of families and it is run by Little and Young the worst management company in NC who is don’t help families that’s another story… plus I get a ticket because I am the only one on my street that the wall recycling company has missed. I was promised by a supervisor (female) and nothing has been done and today is Saturday I am the only house they forgot and the only house with trash outside her house in the culdesac. This isn’t the first time this is the third time i have been missed. I went away for a few days believing that the trash has been taken care of that I am in good hands and now I will get tickets because I am disable veteran of 23 years in the USAF and I was bamboozle, led astray thinking that the supervisor (female colease or cholease) i didn’t write the name down because i believed her that they will pick up my trash on that day which was a lie. Now it will be a week that my trash has sat outside my house because the driver didn’t read his tablet and the supervisor didn’t follow through.

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R A

Since Liberty took over our service from Don's Trash, it has been one frustration after another. We reached an agreement in December to rectify the previous issues and paid for the next year based on 2x/week + recycling service. One month into that year, they changed the terms of that agreement, reducing it to 1x/week and changing the day of recycling. Without notification. Calling to troubleshoot went nowhere. When I cancelled, they suddenly only billed in quarters. Next stop, Better Business Bureau.

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Mariano Rodriguez

First video (7seconds) was after regular cleaning service was completed. A call to complain about the poor service ended with a call from supervisor Roland Washington. After waiting for 8 days with the dirty toilet, finally a new service got done. This time look at the 15 seconds video… The cleaning service is deplorable.