Excel Truck Group - Statesville NC 28625

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Mr Dennis

⭐⭐⭐⭐⭐ 5-Star Experience at Excel Group I don’t hand out five-star reviews lightly — but Excel Group absolutely earned it. I came in with a stressful issue. My truck wouldn’t shut off. The key simply wasn’t doing its job, and I was bracing myself for a long, complicated diagnosis. Instead, Henry, the mechanic, stepped in and immediately pinpointed the problem. No guessing. No runaround. He identified that it was an electrical issue almost instantly, clearly explained what was happening, and laid out the best course of action. What impressed me most was his confidence and precision. You can tell right away when someone truly understands their craft — and Henry does. He didn’t just fix the issue. He made sure I understood the root cause and what needed to be done moving forward. That kind of transparency builds real trust. And then there’s Robbie From the moment I walked in, Robbie made the entire experience feel smooth and stress-free. He’s genuinely welcoming, approachable, and incredibly knowledgeable. He kept everything organized, arranged my courtesy taxis without hesitation, and made sure I was never left wondering what was happening with my truck. Every step of the process was explained with complete clarity. It’s rare to find a shop that combines technical expertise with outstanding customer service — but Excel Group has both. They got me in, diagnosed the issue immediately, handled it professionally, and had me back on the road faster than I expected. If you’re looking for a team that’s sharp, honest, efficient, and truly customer-focused, Excel Group is the place. Henry and Robbie set the standard for what a professional automotive experience should look like. Highly recommended. Five stars without hesitation. Dennison logistics LLC

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Hairon Vargas

Great staff they know their job very well ,I needed a once-in-a-lifetime part and just show then a picture and told him what it was he went back and got it. And their prices are very competitive

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Cindy Smith

We work with Jeff in Parts at Excel Truck Group and we are extremely pleased with his service. I work for a diesel repair shop in Statesville, NC and we order parts from them almost on a daily basis. Jeff and his team are always there and happily ready to assist. We rarely have to send parts back due to error and we truly appreciate the level of service he brings. Thank you, Jeff and Excel Group Team. You have managed to continually meet and exceed my expectations. Thank you!