Republic Services Cleveland OH 44105

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Marcus Copenhaver

Buyer beware!!! I wish I could give zero stars because honestly, this is what this company deserves. I have multiple businesses with multiple containers. I inherited Republic services on a property that I purchased. It was the absolute worst decision I’ve ever made from fraudulent overage charges to continuously spilling toxic EPA violation sludge from the truck onto my new concrete repeated over and over again terrible customer service and then tried to act like it was no big deal zero out of 10 do not recommend go with waste management I’ve had never had any issues.

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Wendy Whalen

Tenisha Clifford was the first person that was extremely pleasant and able to help me properly after being disconnected three times. She should be recognized for excellent customer service!

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Katie M

My trash hasn't been picked up for a month now! I've had the same trash for over a month and it just keeps piling up because they won't pick it up. I got a notification a couple of weeks ago that it would be picked up but was delayed by 2 hours. The whole day went by and it still wasn't picked up. Then I was told to leave my trash cart out because it was delayed because of "too much yard waste" that they had to deal with in the area and they were still servicing the area and it would be picked up within 48 hours. I do that every time and THEY STILL DON'T SHOW UP!! I report it as a missed pick up every time and nothing is done about the problem. Then they tried to take out a payment more than a week early and sent me an email complaining that it was rejected by my bank. And pay them for what? To do nothing? I'm not the only one having this problem. Other people in my town are complaining about the same problem. They have awful reviews online nationwide and I also found out that they had a lawsuit filed against them in 2022 and another this year for this exact problem and it's been an ongoing problem for at least 5 years now. They've also had other lawsuits against them since 2008 for various other reasons. NOTE TO REPUBLIC SERVICES: I'm not paying until you do your job and pick up my trash. And if you don't, I'm cancelling and going with another company, and will also file a lawsuit against you myself and get the whole town involved!!!