CARSTAR of Oxford Auto Body and Towing OH 45056

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Michelle Frost

We’ve used Carstar in Oxford 3 different times now and each time they’ve been great! They’re easy to get a hold of, responsive/quick to call you back (if needed), able to get you in right away, friendly, personable, don’t keep you waiting beyond their promised time and best of all they do a FABULOUS job. The paint always matches PERFECTLY! I would definitely recommend them. It’s the only place I’ll take our vehicles (aside from the dealer) to have work done.

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David Bunner

I guess my 02 Chevy S10 is to much of a high class truck for them to work on. First red light was asking if I was using insurance or paying out of pocket. Second right light was when the estimator was acting like it was the first time she seen door hinges needing replaced acting like this is the first time she have ever seen door hinges. Third red light was when she said she will have to call me after she speaks with the shop manger. I waited for 3 weeks for the appointment to even get it looked at and as of a week after my appointment still no call to say they don't want to do the work. Was will to pay out of pocket and really didn't care about the cost. I guess people don't like doing business the old way with cash. I wounder if it would been different out come if it was insurance claim instead of cash. Kinda make you think if they are really trustworthy company. I will take my door hinges and cash somewhere else. Just really upsetting the could not even call and say we don't have to ability to do it. BEWARE OF THIS COMPANY AND GO SOMEWHERE DIFFERENT. May be a little SHOP. UPDATED AFTER THEY LEFT COMMENT. How i treated you? I waited 3 weeks for a appointment for an estimate. Showed up 15 minutes early. Waited another 25 minutes after my appointment time. Opened the truck door and explained the issue. And was told I would get a call shortly. How was that bad treatment?

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Alyssa Bowling

They were recommended to me after I got into an accident and needed my car door repaired - all of the staff that I dealt with were SO nice, the process with my insurance was super smooth, and having the Enterprise car rental right inside the shop itself made the whole process even better. As someone who hadn't ever actually been in an accident and gone through this process before, they were so helpful! Would definitely recommend.