AutoZone Auto Parts PA 16866

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Fabian Andujar

I walked in looking at a battery for my ATV to be able to plow my driveway. I went in and they showed me the price which was $103.99 for a gold and I said to the team member wow that’s crazy because advance auto shows the same gold quality battery for $59.99 and the team member said well then go get it there because I can’t do anything for you here. What happened to the price matching from competitors? I mean hey you don’t have to tell me twice to go to your competitor and give them my business but that will mean I will continue to give the competitor my business since that’s how you want to talk to your customers.

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Sillyb Illy

came in the other day for a battery test kid up front helped me diagnose it as my starter and the shorter stubby woman was just standing there when there was a line of people not doing anything thought maybe she just had a bad day. came in again recently that same woman was still in the same spot not helping anyone pretending like we dont exist. good spot otherwise can always get what i need

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Heather Vandewalle

Sorry it took me so long to review. I want to say thank you to the two young gentleman that was working on the night of January 7th. I had a bad scary fall. The closest place I could get help as I was in pain and bleeding and without shoes. I lost them in the fall. I walks in and immediately they were helpful. They were obviously confused. Who wouldn't be when a lady walked in like she just lost a fist fight lol. But after they realize I was hurt and asked for them to call me an ambulance. They jumped in to action and got me a chair to sit in and got me some paper towels for my bleeding head. They called me an ambulance and calmed Me down. They did the best they could. I would imagine they were confused and shocked. But they handled things appropriately. I ended up with a severely broken wrist that needed surgery and a broken nose. I was in the hospital for several days. I want to say thank you to these young men. I would like to meet them in person. But sadly I didn't get the names. They deserve some recognition. Only one tip is you need to have first aid training. Just so employees know what to do when a clumsy me walks in the store needing help. A+ for handling me and the customers appropriately that evening.