Gainesville Towing & Recovery VA 20155

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Hank McEntee

I would give this firm negative stars as well for disreguard of community norms. Truck arrived 5:40 AM and proceeded to pick up a small cherry picker. In the process, the gentleman blaired a beeping warning alarm for approximately fifteen minutes. This is in a street situated between a building with 79 housing units and another larger rental property in Arlington, Virginia. As i took photos of the vehicle, the driver asked what was going on. I said it is early in the morning to be doing this and that Arlington had noise ordinances in the county. He replied, "That's life in the big city." and got in the cab. As he drove away, he blaired the loud truck horn to demonstate the disreguard of the local residents. Interesting to note that even their office was closed at the time that this occurred.

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Michelle Dunn

Upon unloading the vehicle, the driver forgot to undo the straps holding the vehicle in place until we alerted him to it. When backing off, a hook on the tow bed ripped the entire front bumper off. The driver tried to push it back on but it was very loose and tried to blame US for the damage as there was already a dent on the side unrelated to the incident. Our check engine light is also now on. When the manager arrived he would not provide his insurance information and wanted to pay out of pocket. And then proceeded to become extremely aggressive and threatening with us. We informed him we were going to call our insurance. Do NOT recommend this company.

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Ranyia Harris

If I could give zero I would the owner is rude and unprofessional. This company is a scam they will purposely not be there or make an issue for you come back the next day so they charge you the 88$ per day