Caliber Collision VA 23513

C

Cynthia Hinson

Hands down the best repair shop. They were communicative every day with updates and tracking process. My car looks amazing . I will be referring all friends & family and if I ever need more repair will definitely be coming to Caliber. Thank you Matt , Mike , and Stephen with all the communication back and forth and even dealing with a nightmare with auto insurance. Thank you guys so much !

S

Shay

I brought my car to this Caliber facility after my insurance company recommended them due to bumper damage. This particular Caliber unfortunately was not able to complete the repair well after having my vehicle for two weeks. They are decent at communicating but awful at handling the issues brought by a customer because I took it to a different caliber collision and they were not only able to handle the issues and understand the concerns I had but they were also extremely professional and knowledgeable which was something I did not receive from this center. This Caliber repaired my car with flaws so I had to move to a sister location for my sanity where I am now being handheld with professionalism and promptness! I would not recommend this collision center and strongly advise to try another one.

D

Daniel J. Kenda

Repairs were great, but where they really shine is in customer service. They went out of their way it seemed to keep me informed and updated. Best I have seen in almost any industry. Cannot recommend them enough. 10/10