A1 Anacortes Towing WA 98221

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Don't trust these guys. Totally rude and disrespectful. Called me about an hour ago after Geico put in the request for a tow and he claimed my vehicle needed collision work. I told him a few times this was not the case. He said he'll be over here in 15 minutes. I came downstairs and was waiting for him. He didn't even call me or ring my doorbell, he just briefly knocked. He didn't even give me 45 seconds to come to the door (I'm looking at the time stamp of the Ring video between when he knocked on the door, and when I answered. Literally less than 45 seconds). Me being cordial and kind and saying hello, stepping out, he saw me in my driveway and yet he pulled out and started driving away. I thought he didn't see me or something and went out in the middle of the street jumping up and down doing jumping jacks trying to flail this guy down. Totally embarrassed myself! Pioneer Auto is waiting for my vehicle to be dropped off by this guy. I called his number 2x and texted it. Both went unreturned. Called another one of A-1's numbers. Went unanswered as well. Called off a different number and they answered immediately! Said that I have to call Geico back because "they waited for me" and that they cancelled the order and tow and I'd have to call back Geico again to request another one. Ridiculous. Have been on the phone for the last 30 minutes with Geico and about 2 hours dealing with this today. A-1 is the only contracted tower with Geico in the Oak Harbor area. Geico said they shouldn't have been here til 315 pm and he came at 254 pm. They said he had to wait for me until 315, give me a call or Geico one. I'm telling you it's all documented on Ring video. Not even a full minute between him knocking on the door, me coming out, and him driving away from my driveway. Not ok. Beyond petty, I did nothing to these people. And Geico said I need to document all of this, because guess what? The guy cancelled the tow but STILL got paid by Geico. Now my car is broken in my driveway without a tow, and I can't find someone to tow my vehicle til Monday! I did absolutely nothing rude or mean to these people and for them to do this and treat someone like this - for what? I told him I could barely hear him on the phone today when he had a bunch of people talking around him? That's the reason to act and behave like this? And now I have to do 2 reviews with Geico and on here? Totally petty, and a waste of time. I don't know why people in the Oak Harbor area are so beyond rude, unaccommodating, and just plain mean but I'm so sick of it. Lived in 10 states and this area is probably one of the meanest/ rudest in the country. Not ok. Now I'm upset, Geico is upset, and for what reason? Was he trying to scam us or just try to make our lives more difficult? If he didn't want the job or to deal with me for whatever reason he shouldn't have accepted it. Geico just tried to get them to come back and do the tow and he refused because 1.) he said I didn't come to the door when he knocked (not true based off of the Ring video - literally 45 seconds between him knocking and me coming out), 2.) he called me earlier and because Geico said my car had collision work he is refusing to take it allegedly and he is refusing to take any future jobs from Geico or me. Ridiculous. Hope karma does justice.

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Emily Frame

Erik was extremely kind and professional. He was able to get my car dropped off earlier than expected at the dealership. He and I chatted quite a bit and he was very knowledgeable. 10/10 would recommend him for all your towing needs!

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Jonathan Garey

Eric is the man! I drove into a ditch and he got me out in a jiffy. He loves the military and his customer service proves that. Thanks yall!