KALAMA AUTO SUPPLY WA 98625

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Taylor Prouty

Highly recommend these guys! After installing my own breaks and having issues I brought to the professionals to get it done right. Fully expecting a large bill with new break pads and calibers they simply reinstalled them correctly, informed me parts were just fine, and Explained what I did wrong. They could have easily charged me full price for all new breaks and I would not have had a clue and paid without question. From here on out they will definitely be my first call for all future car problems we have. Thanks guys for your hard work and honesty. It’s much appreciated!!!

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Herberta Nicol-Blades

My husband and I found ourselves in pretty dire straits when my car broke down on the freeway. We made it partway down the off ramp and then it absolutely died. Two very kind gentlemen stopped and helped us push it to the side of the road. Then one of them gave us a ride to Kalama Auto Supply. Troy, the owner, was exceptional. He was able to diagnose the problem, acquire the parts and install the new alternator by the next day and we picked it up the following morning. The price was extremely reasonable. He also helped us with getting a tow truck, directing us to an outstanding car rental and his bookkeeper was kind enough to drive us a fair distance to the agency! If we lived closer to Kalama, we would use this repair shop exclusively. They have certainly earned our trust and gratitude.

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Mari Kim

Service with integrity. Had an unexpected check engine light come on while traveling down to Portland today. Also had a check tire pressure light come on. The combination was stressful since I was planning to go another hundred plus miles to the coast. Decided to pull off interstate five at Kalama and while heading towards the Chevron in hopes of finding a place that had the code reader, came across Kalama Auto Supply and Repairs. It's an unassuming building but don't be fooled by the humility of appearance: the service here was outstanding. Lee immediately snagged his code reader checked for me and explained the code, cautioning me not to be fooled by the use of the word "catalytic" in the description of the problem. Explained it how to do with the exhaust system rather than the catalytic converter and put my mind at ease that the car would not explode within seconds of ignoring the code. Listen, the mine goes to all kinds of panic and doomsday scenarios when your beloved car is involved and it's a road trip. He cleared the code for me and told me to keep an eye out to see if it came back on at which point I could take necessary action, but he also did the courtesy of nabbing a tire gauge and checking the tire pressure to endure my mind was it ease about The light that had come on regarding tire pressure. He mentioned that they were booked solid for a couple of weeks, and given the level of service I received including the straightforward education about what's going on with my car, I can see why. As far as I'm concerned Kalama is really lucky to have this shop as a community business. I hope never to have to visit it under the same circumstances again, but I think it's worth telling everybody: if you ever need to stop here, you will receive a level of customer service and respect that's comparable to the best I received anywhere in the country.