Ladysmith Auto Parts VA 22546

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Latrice Taylor

I walked into Ladysmith Auto Parks hoping for professional services, but instead, I was completely ignored. No greeting, no acknowledgment just 3 people at the counter talking among each other. I stood there feeling invincible, and the lack of basic common courtesy made me feel deeply disrespected whether intentionally or not, the experience felt racially charged and that’s not something I say lightly even if it wasn’t the way I was treated left me feeling like I didn’t belong. Everyone deserves to be treated with dignity and I hope this business take a hard look at how they engage with all their customers, I will not be returning until they treat people of color like a human being and not like a fly on the wall. God bless them??

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Craig Ehlert

Jeff is always really helpful. Today helped me get through finding the right belt for a custom application.

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Walt Moore

Great customer service. I prefer to shop local and not the corporate chain stores.