Portage Ford WI 53901

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Sommer Spillner

We went into see our options to trade in our car for a truck. They were super helpful and help us get our dream truck! Trey and Kimber were amazing throughout the whole process and worked with what we had to get the deal done!

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Jessica Wetley

I purchased a 2017 Ford Escape with 48,000 miles a couple months ago. I've made 2 loan payments and have made almost $6,000 in repairs. 1st the horn didn't work. Then the temp sensor went out and it had to be towed from my job. That was $350. The tires were old with a nail and 2 patches on the rear right and I've replaced 2. $360... Then my gearbox went out $3600.00 and had to wait 4 hours for a tow...bushings and alignment was 700 all new brakes and rotors almost 600 dollars. Now my right front tire is making a noise. None of this is apparently covered and I have missed work and had to borrow vechiles to get to and from work. I was told none of this is covered. I was also told the vechile needed to be kept an extra day to clean it up and make sure it was ready to go. Also my engine light is on. I've never in my life had to rebuild and fix a car I had just purchased. The manager told me that this isn't on them and theres nothing they can do. Disheartening to say the least. Update... I called this morning 2/19/26 several people didn't even know who Gene was and service was suppose to call me back. No call was ever returned to me. It took 3 employees to figure out who Gene was. Update day 2... no phone call or email back to me promised yesterday.

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Kay Merkel

Shout-out to Adam and Mark at this location specifically. My car broke down right before Christmas and Adam was able to give it a quick look over before right they closed. I wasn't able to replace the engine, as it was beyond my means, but Adam and Mark were so helpful in keeping an eye on the car for a few days while i found a way to trailer it to Milwaukee. I am grateful for their kindness, straightforwardness, and honesty about the shape of my car. There was no BS here, which i really appreciate. I probably won't get a chance to revisit this location, but if i had a Ford needing work in this area again I'd bring it back because i know it'd be in good hands with them.