Stevens Point Hyundai WI 54481

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Regi Sebesta

Thank you Jeff Olson for a recent purchase on my first ever new Ford Maverick. You're extremely helpful in finding my truck and helping with the purchase of the Buick Encore for my daughter. I would recommend Stevens Point Ford anytime.

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Dustin Henriksen

2026 f250 I want to start by saying I have never left a review on anything before but I felt the need to let future buyers to steer clear of this dealership. Problem 1 communication was horrible, I would call to talk to my salesman in the morning and receive a text at the end of the day "apologizing for not returning the call and explaining how busy they were. I understand busy, but nothing the following day. Problem 2 very shady financing, not using Ford credit, its like they were going to mark up whatever financing they were going to get for me. Let me say my credit is very good, and I knew what I could get from my local bank. I figured they would beat it no problem, which they did but it was very shady and confusing ordeal. Problem 3 allocating money and organization Made a down payment along with an undercoating package with 2 separate payments. The day we signed papers they were trying to sell 2 packages to me, one of which I had already paid for and I explained to the guy numerous times. Finally he said yeah its included in just have to run the numbers this way. OK I guess. Signed papers, drove truck home. Got a call a week later from them explained that I owed them another 2 grand. The package payment was allocated toward the down-payment along with the down-payment. I agreed that morally I did owe it to them and drove up the next day to pay. Not an im sorry, or can we reimburse you for fuel. Not even a thank you for understanding. Problem 4 warranty Screen was glitchy at 70 miles, asked while I was there paying for their error if they could look at it. Was told sorry "we dont have a scope at this facility ". All in all, nice truck, but by far worst vehicle buying experience of my life!!! And I did contact another dealer after the first interaction with Steven point Ford to see if the other dealer could get the vehicle from them. Stevens point would not part with it. I could not find another truck like it in wisconsin. As someone who buys a new truck or suv every few years I would never go back to stevens point ford

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Margaret Hunt-Wilson

Staff are upbeat, friendly, courteous. Seamless from check in to completion of work. They fixed my electronic glitch, showed me pictures of the cause, and gave me a coupon for a car wash. A very good experience; I come here often, and have never had a bad experience. Kudos to this dealership.