AutoZone Auto Parts CA 92509

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Greg Terry II

I went in at 6:15pm one guy was counting his drawer out with three people in line and waited until he was done to mention there was a self-checkout and not really in a friendly was more with an annoyed tone like he couldn't be bothered. Once two people had used the self-checkout then magically two other employees appeared at the front and were ready to help customers. The store was neat and clean but the service part needs some work.

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Ana

Unfortunately, my experience at this AutoZone was not great. The customer service felt immature and unhelpful, and staff didn’t seem willing to go out of their way to assist customers. The attitude came across as “oh well, figure it out yourself,” which is frustrating when you come in needing help. I hope management works on improving professionalism and customer care.

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Los Hijos Del Viejon

1 Star - Very Disappointed I went to the AutoZone on Mission at 8:35 PM to pick up something quick. Online AND the window clearly show closing time is 9 PM. When I got there, the main entrance was locked and blocked off with some kind of stand, even though I could clearly see customers inside and two employees working. I walked in through the side door that says "OUT." The female employee saw me, looked annoyed, and pointed me out to the male employee as if I did something wrong just for entering the store. I asked, “What time do you close?” and the employee said, “9 PM.” If I’m wrong, I’ll gladly apologize and delete this review—but why are the doors locked and blocked almost 30 minutes before closing? It felt like they just didn’t want to help any more customers.