WM - White Plains, MD (Southern MD Hauling) MD 20695

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Yaira Resto

Just got a message from Waste Management saying they cancelled the large item pickup because it's "not available in my area". ? They didn't say anything about that when I paid $200+ to schedule this service 3 weeks ago. Also chat support just told me if I want a refund I need to call them. I dragged that giant mattress outside and 50 ft down my driveway by myself last night, now it's going to rain tonight and that mattress will be twice as heavy after. I'm having to pay a private company $350 for same day pickup.

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Mariah Reid

I opened my account a month ago, I have only had my trash picked up once and it was 2 days after scheduled pickup day. WM has failed to provide the service I signed up for. They have gas lighted me saying trash was not out the first time my pickup was missed, told me to send pics and gave me a non working email address!! I would not use WM, total disappointment.

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Emily Martin

"I’ve been very pleased with Waste Management’s garbage pick-up service. The team is always respectful of my property, which I truly appreciate. What stands out most is their communication — I love how they notify me in advance if there will be any delay in service. That level of professionalism and consideration makes a big difference. Reliable, courteous, and transparent — I couldn’t ask for better service."