Craft Collision Center - Moneta VA 24121

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Allen Saunders

I couldn’t have had a better experience here. Brad was fantastic, kept me well informed every step of the way, and was pleasant to deal with in person. My car looked better after their work than it did before I even hit the deer.

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Tom LaRocque

The team at Craft Collision is top notch! Had an issue with Q50 Infiniti car hood, and they diagnosed the problem and fixed it when other shops had issues figuring out what was wrong. They did it quickly and at a very fair price! Thanks to Brad, Justin and Sarah for making it a great experience - highly recommended!!

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Justin King

I had what I thought was going to be a great experience. Communication was great, they kept me posted on all of the progress, and they worked with the insurance company directly when more hidden damage was found. They are busy, so it took some time to get in. They were open and honest about timelines. When I picked up the car, I was surprised to find misaligned panels (where the fender meets the A pillar) and incomplete paint on the edge of the hood. There was also some loose plastic trim pieces. The deer incident happened to occur right as we were selling the car, so while they offered to take it back in again and correct the issues, it was a hassle not worth it to me. Just a few moments of inspection before releasing to a customer would have made a disappointing experience a 5 star experience. I hope they learn from this issue. The hood was repainted with the edge unfinished or damaged as shown. This was not there when the vehicle was dropped off. The gap between the fender and A frame was flat originally, and still is on the opposite side of the car. The replacement fender sits out noticeably from the A pillar as shown.