Acton Toyota of Littleton MA 01460

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Patricia Christine Montemayor

I had a wonderful experience buying my new Rav 4 with John Bernard at Acton Toyota of Littleton. He was very thorough and patient with us as we tried out multiple cars and made up our minds. He even picked me up at my home and gave me ride to the dealer to explain all the bells and whistles when my car was ready. Overall a pleasant and happy time!

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Dan Horan

Peter handled everything I needed for purchasing a vehicle for a family member. It was a one stop shop We did not have to go anywhere with the car to do anything except take a test drive. They had in-house RMV insurance financing you name it it was excellent. We had an incredible experience with financing with Josiah who got us an incredible service agreement deal and we could not be more thankful. Josiah thank you for your service to this country and thank you for helping my family. Peter thank you so much for an easy car buying experience that was actually literally hassle-free.

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Madeline Bilis

Everything seemed great at first. Ryan Donnelly showed me a used car I was interested in on a Saturday afternoon and seemed genuinely helpful at the time. When I said I needed a day or two to decide, sales manager Shawn Gormley said he would hold the keys for me until Monday. We shook hands and I left. On Monday morning, I called Ryan to let him know I was still interested in the car and that I just wanted to bring it to my mechanic for a pre-purchase inspection. I rearranged my work day to make an appointment with the mechanic on Monday afternoon. I asked Ryan if he'd be able to have the car ready for me on the lot at 3:30 — he said yes and that he'd hold the keys for me. He texted me saying "I'll put a license plate on the car for you before you take it," and then I texted to let him know I was on my way. I drove over an hour to the dealership, but five minutes before I arrived, Ryan called me to tell me someone else was signing the papers to buy the car I was interested in. I called Shawn to ask how this could happen. He simply said he didn't know I was coming so he couldn't have prevented it. Shawn also denied saying he would hold the keys for me. I can't understand why both Shawn and Ryan said they were holding the keys but clearly didn't mean it. They certainly weren't obligated to hold the car, but both of them made a point of telling me that they were. I will never go here again and I strongly advise against buying from them.