Key Auto Group NH 03801

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Honey Hill Orchad

Saw a car and met with the salesperson. Told them I would pay in cash as soon as I cashed out some stock and that I did not know how long it would take. Left my business card and touched base a few times. Cash came thru and went directly to the bank to take out the negotiated amount. Upon showing up at the dealership my salesperson was not available and the older guy there, holding on to dog proceeds to tell me that “they don’t hold on to anything g for three weeks” I would have appreciated a phone call and THIS is where the guy gets a red face and starts calling me a liar! Not once did I ever say I would be in the next day! YOU are the liar sir! I understand there may have been miscommunication on your part, but I was very clear! And my salesperson is NOT the reason I am mad! I did not deserve to be spoken to so vehemently and NOBODY TALKS TO ME THAT WAY! I have a very BIG MOUTH and not only will I NEVER return, I will inform everyone about how unprofessional you are and just what you said to me! I feel like I dodged a bullet by not purchasing a used car from this guy! Very unprofessional rude and disrespectful!

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Kate Maglaras

Bought my 2021 Acura RDX in 2024, under the impression it was a Certified Pre Owned vehicle (see photo of sale sticker below that was on vehicle when bought). The transmission and transfer case failed in October 2025, however under Acura’s CPO warranty my car would be covered; when I brought it to Key to be fixed, they let me know this car actually was not under Acura’s CPO warranty, although it was sold to me under the impression it was. Very shady business tactics, and will never return to Key Auto for any future purchases or services. Very disappointed in my entire experience here.

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Kates Steele

Bought my car from Key Auto of Nashua, and they disappeared overnight. I need repairs, under warranty I purchased and I keep getting ghosted from HQ in Portsmouth. Very frustrated. Ready to file claim with BBB.