Kudos to Driver Steve, saved us out of Galveston and transported our car to Mercedes Benz of Clear Lake. We had a minor mishap due to the space at the Mercedes Lot. My wife and I also offered Steve some money for his troubles and he would not accept. We really do appreciate him!

I really wish my experience didn't involve losing my car. But they are very professional and respectable people. I hope I never have to deal with y'all again in the most respectful way. But if I do get in another wreck. Y'all will be my choice.

Our battery went dead on the ferry & our key locked in the ignition so we had no other choice but to start calling wrecker services. Someone promptly answered the phone here and told us the price we okayed it. He towed us off the ferry and gave us a jump start, we were on our way!! Thank you!!!

So I've gotta start off by admitting that I came across these guys after I had my car towed for illegal parking. And even though that part definitely sucked, all things considered, Ace made it less of a nightmare. Even though it must have been like 11:00 at night, the couple running the joint were quick to respond to my call, took a few additional charges off the record when I explained my situation, and even offered me suggestions to reduce parking fees downtown in the future.

We were parked on the strand and tried to pay the parking lot for the day machine didn’t work so they towed our vehicle. After trying to be polite and figure out where we needed to go since are from way out of town they were very rude and condisending. I was even hung up on twice!! If it wouldn’t have been for the awesome officers on the island we would have been walking around all day. Honestly hope the place burns down🤷‍♀️ Sorry not sorry

This is a predatory company around the downtown area of Galveston. They are required to take debit card payment by law,and as stated on their office sign. The machine was "broken", so we had to get another ride to an ATM. Cost was almost $300.00 for a 1.8 mile tow.

The Lady there was rude and I was charged a $125 "clean up" fee on a tow that did not require any cleaning up. I will be filing a complaint with TDLR and the city of Galveston them. If you plan on paying cash, bring exact amount these people do not believe in giving you change. Do not give them one cent more then these crooks are charging for services they didn't even provide.

I had a car accident in Freeport on Saturday May 7, 16, I called ACE and not only did they pick the car up but they picked me up to ride with them from Galveston; Charles the wrecker driver was just fantastic. I would recommend them to anyone also if my brides and grooms get stuck in the sand on Galveston Island I give them this number..

Something crooked in Galveston, by the name of Ace. My son sold his car, but before the buyer could register it, it was stolen. My son received a notice to pick it up, and after making all the arrangements, he drove 300 miles to pick it up, and Ace would not release it, even though he had the money and all the proper papers. The police said it's a civil manner, even though the truck was reported stolen, but ACE told the police they aren't going to give it back. The owner cursed at me, my son AND the policeman. We now have to hire a lawyer and file suit.

Very nice people office staff and the driver were very helpful and respectable people. I recommend them to anyone. This was my first wreck and I was clueless to how things worked and they helped me through the while process even after my car left their facility.