Ace of Galveston 77550

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White Box Farm

We had a flat tire and a cruise ship to catch in an hour. Riley Auto Parts called Manuel from Ace of GALVESTON Wrecker Service. Manuel showed up within minutes and assured us he would get us to the repair shop, get our tire fixed and we would be back on our way to catch the cruise in time to enjoy our week. He took us to the closest mechanic’s shop. While we were there and he was dropping off the vehicle, we all noticed there was an irate customer threatening the mechanic with a gun in his waistband. The staff at the repair shop had us go inside and locked us in. Meanwhile, Manuel decided he didn’t like the situation and put our vehicle back on his wrecker which was feet from the irate customer with the gun and came to the door of the shop to escort us back to his truck. He said very politely and with concern “get in the truck, we are leaving”. We hopped in and off we went. Manuel said “ I am not going to leave you in that situation. I told you I would take care of y’all and that is what I am going to do.” Manuel went above and beyond. We can’t thank him enough for his courage and concern. He made an incredibly stressful situation more than bearable. Thank you again Manuel! To say you are the best is an understatement.

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Laeticia Evang

If I could give this place 0 stars I would. It is absolutely abysmal. I witnessed grown men cussing women out in front of children. Despite multiple inquiries to speak to a manager, I was brushed off and told that they were not on the premise. After asking for the man’s name who was extremely provocative, I was hung up on and completely dismissed. I have never experienced such terrible service.

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Sandy Cooke

Unscrupulous management. They will tow your car from a parking lot in a heartbeat and charge you upwards of $300 for a less than 1 mile tow. Exploitative and unprofessional! The city should reconsider their contract as they abuse citizens and visitors. Not good for Galveston’s economy.