Ace Pick A Part - U Pull It FL 32218

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Ur Xa

Disappointed with my recent experience at Ace Pick A Part - U Pull It in Jacksonville, FL. I purchased a part that turned out to be non-functional. Instead of a refund, I was only offered store credit — even though they used to issue refunds just a couple of months ago. The real issue is that I needed a part specifically from a 1992-1999 Mercedes-Benz SL500, which they do not have in stock — and they have no idea when or if it will show up. So the store credit is basically useless to me. I even found the same part for a lower price on eBay. To make matters worse, the employee at the front desk handed me a list of four-door S-Class Mercedes vehicles, trying to convince me that these were SL500s — even though the SL500 is clearly a two-door model. It’s frustrating to deal with staff who don’t know the basic differences between models. Buyers, be assured you will not get your money back! This is an obvious SCAM!

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Michael Kelly

Staff was extremely nice. I had a bunch of questions as this was my first time visiting this particular yard. Fair prices for the items I pulled. They have a web page with the row for each vehicle listed (no inventory for parts so you do have the potential that the item you need was already pulled.)

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Charm Lively

Went there today, first off I'd like to say that the yard had a good selection of vehicles, BUT the guy at the front counter when we arrived was a jerk, acted like he was so bothered to be there working and was not a welcoming person at all. So much so that unfortunately I will not be back even though I needed to get more parts for my vehicle The guy at check out was nice that's why I added a star. In these times you should be happy to actually have a job and not be so rude to your customers!