All Star Imports 76060

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Albert Magallon

Bought a 3700 transmission with a 30 day warranty and he would only take cash so that he doesn’t have to refund you the money or they will say credit. I was on day 31 when transmission was finally installed due to holiday closing. I called him because first gear was slipping and he gave the same story most yards do oh I will call you back when I talk to my manager. I never got the call and I own a salvage yard and would never treat my customers this way. Luckily the transmission was fixed and we are good. Do your research heavily when buying parts so that your not stuck out!

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I had an amazing experience this morning! I spoke with Eddie regarding a part & he told his employee to pull the part & while we were waiting we were discussing why I needed the alternator. Long story short, he came out to check it with his machine AND I ENDED UP NOT NEEDING TO PURCHASE THE ALTERNATOR! I was so thankful that he took that extra step to check it! He could’ve easily just sold it & went on about his day! We need more genuine ppl like this in the world! I would definitely come back here if I need a part!! Thank you so much Eddie for your help!

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Aaron Leech

I was wary based on previous reviews. These guys were awesome though, went above and beyond to work with me knowing I was driving 4 hours to get a part. Would not hesitate to do business with again. Give them a shot and form your own opinion.

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Adnan Mufleh

Horrible experience spoke with Moses on the phone and he told me he had a transmission ready to go for an old mercedes. I come in person (I am 1 hour and 30 mins away) to pick it up and the guy tells me they don’t have it any more asked them to double check and after an hour of waiting they didn’t have it wasted nearly 4 hours of my life with these guys. Guy at front was ok but he needs to train Moses a little more

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Guillaume NDOUNGUE FEUDJIO

I understand why they have such a bad reviews. These people are horrible. I called 2 times for the same part they give you different prices. I drive one hour and they changed the price again. I made a blank trip and this is so unprofessional.

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Matt Kimpton

Usually salvage yards work with other salvage yards but he adds on a core charge and won't take credit cards, this way they don't need to give you a good product, they can send whatever.

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William James Kelly IV

Bought a 2014 Ford F-150 truck from Eddie last week and I was extremely happy with his customer service and follow up throughout the entire process. The purchase was smooth, quick and thorough and he even swapped out a tire for me on the vehicle to match the rims. He then took the time to personally call me days later and make sure I get the state inspection to him so there wasn’t any delays. I highly recommend this place for any one looking for a used vehicle and parts.

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jorge zamudio

Ripped me off for $125 core charge. Claimed that my core was incomplete however he could not prove that it was incomplete. He started to use profanity and began to get angry so I just left.

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John Sheffield

These guys care about their customers! They are honest and upfront. They go out of their way to help people, and frankly I just really enjoyed my time spent with them. We got a great bargain from All Star purchasing a truck. My wife and I couldn't be happier with our experience!

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Perry G

Some of the absolute best customer service I've ever experienced. I ended up calling them twice looking for a very specific differential and James was able to give me loads more information than what I originally had and also gave me the availability of the part. 10/10 will be a repeat customer and recommend to anyone.

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tool dog

Horrible place to get parts. called and asked for the price of a part on a Mercedees sprinter van and was told that the part would be 450$ and a new one from the dealer was 352$. asked if they would work on the price and the guy on the phone got an attitude and remarked that I should buy it from the dealer. Be warned check the price from your local parts dealers and Manufacture dealers before allowing these guys to screw you over on the price of parts especially for used parts when you can buy the new one 100$ less

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Bindvi N

My car dealing experience was amazing. These people are one of the nicest dealers i have met and they work with you with lot of patience and get the job done. I got a wonderful deal on my Car and i am so happy with the buy Thank you Aamir and thanks to your Boss as well:)

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N Khalid

Horrible experience called to check on the part. He told me it was ready to go. Got there drove an hour and a half away. Told me he was still on the vehicle guys are at lunch. I would have to wait hours for him to remove it

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Graeme Mitchell

I bought a Chevy Express Van from Eddie, he gave me a fair price and a discount for being a Veteran. The Van was exactly like advertised and I am very pleased with them and the vehicle. I will recommend All Star Imports!

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A F

Always be skeptical when a place only accepts cash. Second, they will not refund your money when you buy a defective part from them. I lost $160 and warn others not to make the same mistake I made going here. These guys are scammers and do not deserve to be in business

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Dan Brashear

Thumbs up for All Star! I bought a late model car for a good price there and am very satisfied with the vehicle. James bent over backwards to assist and made the transaction work out very smoothly. He also helped me with other parts and was most helpful finding them for me. Thanks to the All Star bunch!

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Ameen Barethz

Came in this morning (8/16) spoke to James about drip moldings for my BMW. He didn't have them in stock but went above and beyond by providing me contact information of where I can pick it up at and at his price. Definitely recommend Allstar Imports & American Auto Parts for anyone looking for parts from an honest gentleman who provides quality customer service and isn't just about finding a way to make a profit.

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Wyattwarren504

Tried to sell me a tail light for double the price and than what is it online pretty much told me to screw off when I asked them if they could do better than that

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Mud Run Productions LLC

Needed a hard to find part for my Mitsubishi Eclipse. James found it, sold it to me at a super fair price and was incredibly helpful. Will definitely go back when I need to again! Great place. Great service!

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Lance Bounlatay

Eddie the owner/manager said we had 72 hours to try the power steering pump and to return it. 2nd n 3rd day later we talked to him N the wouldn’t take it back. He went back on his word. We are mechanic n do this for a living. We did everything right.

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Mario Palmieri

Stay away from All Star Imports/ Auudman Auto in Texas. They are shysters. Horrible business people and they use every trick in the book to wear you down. I bought a Used BMW Engine that came from a Vehicle that was totaled in a Rollover in June 2009, from them in October 2012. They only way they would accept payment was to deposit Cash into their National Bank Checking Account. After I bought the engine and it was installed by a Reputable BMW Mechanic, there was no Oil Pressure. There was also moisture found in the oil residue of the engine. The Salesman, Eddy, at All Star Imports said give him some time and he will find another Engine. After almost two weeks he said he could not find another and to send him the engine back at his expense and he would refund me the entire amount of $5,700. After doing so they now have the engine and my money. They have now changed their attitude and say that my Mechanic forgot to put oil in the engine and ran the engine long enough with no oil and blew the engine. They now want to repair the engine and deduct it from the money I sent them. They never call back, I have hounded them incessantly. They are taking their sweet time and never let you contact anyone who can make decisions. It’s a mystery who the Boss is and they say he’ll call back, and never does. They use their broken English as a crutch and have more American nick names for each other than you can shake a stick at. The bottom line is it’s their word against mine. It’s a used engine. Did it ship damaged or did my mechanic forget to put oil in it and run it until it blew. I lost $3,000 installing the bad engine and now they are going to fix their engine with my money. The car was in a rollover accident, if it ran upside down it could have done the damage. If they didn’t store the BMW Engine properly, that it sat for 2 years, the Crank Vents could have clogged and cause a vacuum which could have caused this. Either way they said they tested the engine before they shipped it which I don’t believe. They had control and all the power from the start. Instead the only defense they offered was we forgot to put oil in it. So it’s either accept what they offer or pay a Lawyer to sue them in Texas. How they will learn is by feeling it in the pocket and this is the next best way to spread the word. PS: I bought another engine from another dealer and my Mechanic dropped the engine in and it runs great. He must have remembered to put oil in.

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Michael Dragg

Amir was very helpful in finding me a truck for the price I wanted to pay for a vehicle. I have been very pleased with the truck. James was helpful in getting the truck ready for me. I would go back if I needed something else. Thank you All Star Imports. MICHAEL Dragg

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David Kepley

Great customer service. Great prices. The vehicle looked like it was off of a new car showroom floor and was far and away the best price around. Was very happy with our experience and would recommend them.

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Tim Herbert

This was one of the worst auto recyclers I've ever encountered!!! The manager was extremely rude. Take your business else where!! Managers exact words "It's easier for me to tell you I don't have the part instead of telling my guys to go get it. It's just a $68 part!"

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Erik Melendez

Horrible customer service, workers will belittle you and do not know how to identify parts let alone charge for them. Unnecessarily over priced, most items found here can be found online at a cheaper price and much higher quality (brand new, not damaged/salvaged)

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Tammy Kaye

We needed an engine for our 1999 Mercedes S600 and went to All Star to buy one. Mr. Babak purchased an engine for us. We took it to our mechanic who then informed us that it was a 2000 engine. Even though All Star had a no refund no exchange policy, Mr. Babak not only took the engine back and located an appropriate engine. It was almost a month before we turned the engine back to the shop, he not only very kindly took it back but located the right engine for us and allowed us to exchange it. This was so very kind of Mr. Babak! We appreciate the great customer service and patience from All Star Imports. Thanks so much! You have a customer for life!

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Aladdin Kawaiah

Wasted 3 and a half hour of my time for the wrong part. Extremely rude person to begin with. Dont waste your time coming here

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Priscilla Hegna

James at All Star Imports & American Auto Parts wss absolutely awesome. Not only did he have the part I needed for my daughters Lexus I bought for her birthday. But he went abovr and beyond to help me try to get another key and where I could program it. Unfortunately not everything matched just right because of a different inside chip. But place tried programming it for free where Lexus charged $140 to try even if it failed. So that was what I call exceptional service. Also he contacted Lexus to get information to see if it was possible and they said that it had a chance but chip # should match exactly or it probably would not work. Will tecommend All Star Imports & American Auto Parts to everyone. James owners need to take care of him because he is an awesome asset to the company. Thanks again!! Kent

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Bill Hutson

All Star Imports & American Auto Parts deserves a 10 in my opinion. I was looking for a used Ford Transit Cargo Van and called Amir on a Sunday afternoon after Church when I saw his ad on the Internet. I asked Amir some questions about the vehicle and he said the pictures and all the information listed were true. I told him I would come to see him in Arlington, TX (240 miles away) the next day, and if everything was true as listed and after I test drove it, I would buy the Ford Transit Cargo Van and drive it away that Monday afternoon, God Willing!. On Monday afternoon I arrived at All Star Imports and found that everything was true as Amir said, and test drove it. I bought the Ford Transit Cargo Van and drove it away. I am very happy with the customer service I received from Amir and everyone at All Star Imports, and when I need another vehicle I will call Amir at All Star Imports. Thank You!

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Magen O'Neill

Drove all the way from Greenville and they were closed. Didn't answer there phone. Google and website says they are supposed to be open. Maybe post on your website or update Google if you are going to be closed