American Pick-A-Part, Inc WA 99301

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Heart Breaker

I usually go to upullit down the street and have been for years but one day couldnt find a part i needed at upullit so i looked up junkyards on the maps and seen this place and it looked way bigger like 2x the size with more cars lined up could even see they had a field of pure axles and truck beds and cabins from the map . But then I finally got there asked to scan my id like if i was buying cigs or alcohol which i never smoked cigs and i quit alcohol after years of abuse and being locked up. It just reminded me of a cop asking me for id and all those unwanted memories i had with them during my youth … anyways i wasnt going to run back to my car just to get my id scanned and put on their data base for who knows what to see my history of or the reach it could get on the internet , especially knowing law enforcement automatically gets a notification of any id that is scanned anywhere in the world even without the company’s owners consent or knowledge just by their system being hooked up to the internet which are a bunch of nodes connected to servers through wires and satellites… im ok my private life cost more then you’re “company’s safety “ which for some reason my id is needed to buy a used part that i have to get myself if they even have it…. Im guessing this is why they don’t have nearly even close of clientele compared to upullit even with less cars. And thats none of my business and neither is yours mine and probably the 100s of lost customers cause of this little mistake they decided to make. 1 suggestion from a young man in his mid 20s TO THE OWNER ….. DO BETTER

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Chris

Would be minus 5 star if I could been calling for parts I'm looking for 3 time's noone answered but today I got through at 4pm and was asked if I could be placed on a hold sure I got put on hold for 5 minutes and 13 seconds and then the phone hung up on me don't waste your time or money I called before closing they apparently don't want customers so find a better yard who listens to it's customer's as without us they wouldn't be in business

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Rafael Parra

Customer service is horrible, never answer their phone and when they do they ask if you can hold and never answer it again.