Auto World Salvage & Sales 36608

B

Brent F

Bought a used motor to find out that it had a crack in the head. Called and talked to Nathan he said bring it back so they could look at it. Bryan helped me when I got there. He took a look at the head and he swapped the engine, no hassles and they stood behind their 90 day guarantee.Good guys. Thank you Bryan.

B

B Emma

They do all the labor for there customers. Customer service is outstanding prices are cheap always have my parts dont have a anything scheduled to do there is await only bad thing about auto world salvage

B

Butch Lewis

The staff was courteous and knowledgeable. They had the part I needed and looked great. Will purchase from them again.

J

Jerome D.

The absolute WORST experience with these people. I got baited and switched when I thought I found an excellent used part (driver's seat to be exact) from a photo that they had online of a car that only had 50K miles on it. The seat looked very clean in the picture. I drove all the way to Mobile from Birmingham to get it only to be shown an entirely different vehicle with the seat rusted to the point that it's falling apart. I was assured by Bryan that the part was there and they will be waiting for me. Counselman took care of me though. I had help from Heritage as well as the Pull-A-Part store when I told them about my experience with Auto World. Seems as though I'm not the only one who has had problems with them.

J

Jesus Castro

Very friendly staff and tremendous customer service. Ask for Debbie

F

Felishia Williamson

Kevin is the bomb he has everything I need and if he don't he goes out of his way to find what I need at a great price. I would def recommend this guy to my friends or anyone in need in the area. Nice work Kevin.

C

Christine Corley

I bought a part from them and they gave me the wrong part .. Then they want to charge me a 25 percent restock fee,when it was not my fault they gave me the wrong part.. on the receipt it says you have a 3 month warranty on parts unless stated on invoice and I pointed that out to them and they told me I was be pedi .. and online it says all parts have a 90 day warranty!!! And don’t feel sorry for Nathan that is sitting in a wheel chair nothing wrong with him he walks just fine !!!

G

Glenn Wilder

These guys went above and beyond to help me out. Raymond was very professional on the phone and when I got him my VIN, he had the no problem spending a minute, all the while the phones were ringing off the hook, to look up the right parts... Alex was the bomb, he contacted several places and saved me a chunk of money, while keeping a smile and great attitude, these guys are the meaning of customer service.... Thank y'all so much... I will definitely be back and talk y'all up.

M

Mia Montford

My attorney had my jeep sent to them too inspect after i had the back brakes worked on by a local tire store and my brakes went out on it and i wrecked it. Well they had my jeep approximately 3 weeks doing a inspection on it,the jeep wasnt running when they picked it up from my house and when they brought it back to me,so i had it towed after i got it back from them to be worked on and the day i got it back i was coming home when one of my back tires came off as im going down the road in it and when i finally spoken to them they tried laying blame on the other mechanic, that fixed it and the other mechanic never touched the back tires at all. And is willing to go too court with me to testify against them. The first time i got to drive my jeep after getting it back from auto world where they done a inspection on it was the first time it could be driven and thats when my tire came off roughly 2 weeks after getting it back from auto world he knows it wasnt running when they delivered back to my home he even said so himself on the phone with me where i had it on speaker so there is other witnesses of his statement as well NEVER TRUST THEM AGAIN !!! I will be seeing them in court ..

R

Roger Lewis

Fantastic staff, great prices, everything you need for your truck or car, we drove all the way down from NE Ohio to get what we needed