Black's Auto Salvage Inc 70719

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TJ Johnson

Looks CAN be deceiving..... If I ever need another used part for mine or any family member, I WILL check with Black’s Auto Salvage.I almost ended up paying 4x more at another place for the same thing.Their customer service was above and beyond. Really reminded me of the way it use to be.Thank you Black’s for being who you are!!!TJ Johnson

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Karen Uzzetta

Carol was very helpful, and went above and beyond to make sure we could get the part we needed. She called and emailed me as promised. I recommend them ten times over! Very friendly and personable customer service!

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katrisha brown

Awesome experience!! I call this morning gave him me vehicle and what I needed. He told me they had it in stock, but he took time out his day to take pics and send them to me to make sure I had the right rim for my car. I called and confirmed it was the right one and I was on my way. When I got there the service was fast. Hats off awesome experience

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B Payne

The salesman Troy was a great help, the lowest price for the best part. If you are looking for a great place with great service for a excellent price for you're vehicle, go to Blacks auto salvage don't waste you're time with a faceless multinational company like LKQ, whose only goal is profit keep you're money local!!!!

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John Kuna

Carol provided supurb service replacing a non functioning antilock brake unit. I am stunned by Black's warranty policy. I HIGHLY recommend Black's and will certainly use them again. I fully expected to be told "tough luck, guy."

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Jon Noble

Blacks went above and beyond to help me get transportation during a family emergency. The cost of the part was a few dollars but they spent over an hour making sure we left there with the correct part. First time stopping by and will never forget how helpful they were.

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Winfrey Family

$2500 for a re-manufactured part + $1800 for the labor. Add in rental fees while my vehicle is being repaired only to learn that the re-manufactured part was not completely remanufactured. No apologies, ZERO empathy.The suggested recourse from Troy, the salesman?? Bring the vehicle in so that a third party can "remedy" the situation and continue to cover your own rental fees while the third party does what should've been done prior to the sale.We should've recognized the red flag: after paying for the part, we were told the third party "went out of town" and the part would be available in a few days. Jokes on us, right? Wrong. My recourse will be much different than their suggested recourse. Small claims filing fees in West Baton Rouge Parish are only a fraction of the money I’m out and the issue is not yet resolved. Principle is everything, so the civil law system will be my path of recourse.We have dealt with Black's on several occasions and they always came highly recommended however this experience is enough to end that happy trail.Buyer BEWARE

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Jonallen003

Troy at Black's Auto Salvage did an outstanding job of working with me to purchase and transport a part for a vehicle that I am working on. I never had any doubt as to the condition of the part thanks to the honesty of Troy. I was able to purchase it, site unseen, have it picked up by a third party, and transported to me thanks to them for a very affordable price. 10/10, would buy from them again!

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DaYa T

Horrible customer service. Wouldn’t even bother to look for a simple part for me. Left voicemail stating she wasn’t going to look because there was no point.

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Tony Taylor

I needed an engine for my work truck, I called a few places and honestly I got quoted some prices that were cheaper, but NONE come with a warranty. All the other places were the " pull the part type " where you take the part out yourself, get it installed and hope that it works. I called blacks and spoke with Matt when he explained they were a little " pricier " because they had a warranty and tested their products.I'm not a mechanic so knowing I didn't need to pay someone to take out an engine from the other " pull it yourself " type of place then remove my engine, then install one that might work wasn't an option. Matt kept in touch throughout the entire process which included him calling me a week later to see how things were going. I'm happy with my purchase and the engine runs like a sewing machine.If you want good customer service and service after the sell, call Matt at Blacks auto salvage I'm glad I did.Have to edit my story a bit, my sons 2005 Nissan Maxima started having trouble with the rings, ( smoke everywhere ) I called Matt, AGAIN, and once again he came through with a great engine, no issues what so ever. Matt is my go to guy when it comes to used parts. His customer service is second to none, fast friendly service that has been greatly appreciated !