Chuck & Eddie's Used Auto Parts 06513

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Gaius Roy

Literally the worst business out there! AVOID THEM AT ALL COST! I was doing business with them for a customers car and they constantly sent me broken parts, I never made a fuss about it as the representative was helpful at the time in sending new parts and taking the broken parts back. This past month I received a called from them stating I owed them money for parts which is impossible as when I order parts I give my card number to the representative and make sure my payment went through before he ships the part. Turns out i ordered two extra parts and they would not take them back even to just clear the balance. They accused me of not returning the broken parts and are not understanding even during this period of Covid wreaking havoc on the auto industry. I suggest if you are in the auto industry and want quality parts that are not broken look else where as they send broken parts and when you return them they accuse of never receiving them. Their billing department does not know how to keep track of billing when you order multiple times and you end up spending more, and customer service wise they are not understanding about taking parts back if you order 1 or 2 more accidentally. they even insulted me in asking to buy the parts back for $4 when I spent over $300 for them.

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Daniel Danielson

These guys are great! I've used them a few timed, very helpful knowledgeable and fast. My wife's car blew the engine, I ordered from Chuck and Eddie but mistakenly ordered the wrong engine. They caught the error and fixed it. My wide has been beating the heck our of the car for 2 years now with that engine, THANKS guys!!!

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Mark Baker

Very professional people at CHUCK & EDDIES. I enjoy their professionalism when dealing directly with them as they are very honest in making sure that the parts I wanted (or to purchase) were in fact the correct part that would fit my Mercedes’ 500SL / R129 - which in doing this saves money on both ends of the business! Very smart thinking on their part and why I enjoy doing business with them. Thank you…

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elvin

I was told my part will be there next day 4 days later called MIKE for refund and left me on hold for 20 minutes and I just hung up let my bank deal with it. Save your time, money and aggravation. Go elsewhere to get Good customer service

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Dan Jouett

The parts that I ordered arrived quickly and packaged well. Priced very nicely also. Thanks again!

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04 wrx awd

Probably the worst customer service I've had in my entire life. Don't deal with a employee called Mike. Clearly Mike hates his life and he wants you to hates yours to. I understand his wife is cheating on him but he don't have to bring it to work and blame the customers.. GUYS STAY AWAY FROM MIKE... SORRY STAY AWAY FROM THAT JUNKYARD IN GENERAL

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dotty farrell

Always a great experience with Chuck & Eddie's auto parts..fairly priced and items are as advertised

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Kenyatta T

Scam alert!! Do not do business with this company. I received a call from them after purchasing a rim for my car, informing me that my part was ready for pick up. I drove from my place of employment (roughly 45 minutes) only to get there to be told, that, " it was on the invoice,but it wasn't on the truck". In 2021, how you don't have a basic system for insuring the items that you received match the items you ordered is beyond me. But, because I need the part , left work early to be there before closing,and I had already driven 45 minutes, I decided to giblets then another chanceI was guaranteed that it would be in the following day. Welp. Here I am 2 weeks later with no part, no refund,and no response to my phone calls. I will be reporting to the BBB and filing a fraud claim don't waste your time or your energy.

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tullio rotino

Not good wrong part and now have to wait 3 days for my money

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Carl Altobelli

Everything was good, parts were as describe and fast shipping