Sims Metal - New Haven, Connecticut 06519

J

Jonathan Smith

I had not been to SIMS in @ 8 years, I went this morning . I could not recall the process. the cashier was very nice and explained the process. the men in the 'bay' were friendly , helpful ,& professional . in and out in 20 minutes. returned to the cashier- what a quick stop. appreciate the good service. thanks ( & 10 am ). JDS / 1-13-2025

4

440 commando

Always get some sort of baggage when I go to this place. Good constant customer. Everytime i go i have to deal with 1 of the following. miserable customer service, waiting hours to deal with a nothing problem, waiting forever for inspectors to realize there's cars lined up waiting for them, inspectors giving you a hard time over petty crap. Example. We can't except a 4 door long bed truck. It's too long. Why don't you use your massive machines to crush it like everything else here? I've been turned around with 15-20 minutes left to closing time when I had just about nothing to scrap. Totally inconsiderate of other people's time and work schedule.

B

Brandon

They gave me $160 for almost $400 worth of aluminum. Sum-odd 400 pounds. Had well over 30 bare briggs small engine blocks, and at first they weighed them, then he looked at them again and said they were “dirty”. It was my first time going there and I made that very clear, which is why they took advantage of me. Staff overall was friendly and helpful, except inside where they were laughing and grinning to one another quietly while looking at my “gold mine” as another employee and scrapper had said verbatim. Uncool, went here last minute as people were saying they give you top dollar and they’re honest, not the case depending on who you are.