Copart East seems to have an issue damaging cars even further with their forklifts, this is the second and last vehicle I buy from here. Never a problem at other locations. Purchased an Audi last year and forklift driver put the forks though the bumper, luckily was just a parts car for me so no big deal. My recent purchase I bought a truck with a boss snowplow and the forklift operator stuck his forks DIRECTLY THOUGH the plow. Unbelievably careless and manager took photos but I never heard back. Like I said never a problem with the 25+ cars bought at other locations, except here.

I recently sold them a car. I would have given 5 stars but the check I received was hand written and my bank has called the check fraudulent and froze my account for 5 days. Big inconvenience and they have my car and 3 days later I still don't have the money. Get cash only so you don't have the same problem trying to cash the check. Great experience otherwise.

One should avoid this place like the plagueThis is a terrible place should be avoided at any costThe customer representatives are extremely rudeTow truck drivers are very unprofessional

don't try to sell your car at this copart lot...manager is incompetent ..gave me a form to fill out and and question was how much seller think his vehicle worth so i put in minimum amount and what its worth... manager told me what im asking will never get that money and refuse to put a car at auction .even if it did sell i would still pay 89$ but he didnt care .. haven't seen this type of stupidity

I am giving one star to this branch and his manager because its impossible to give 0 star, forklift driver damaged customers car and drivers trailer and Branch manager "William Cameron" tried avoiding responsibilities that it was drivers fault that forklift driver damaged the car and driver's trailer, When I asked them to unload the car from the trailer since it was damaged and customer refused taking it anymore they refused it and said they were not responsible for that.

It was my first time buying from a auction/copart and it was very easy. All my questions were answered online and the one question that i couldn’t find I called and they answered with politeness. When I went to the location I didn’t know exactly what to do but when I went inside the staff greeted me and walked me through the process of picking my car up. The transaction was easy as long as you know how to follow instructions. I was third in line to get my car brought to me it did take about an hour so make sure you have enough time to be there. Overall my experience was good and I got a great deal on a car that needed minor things but you gotta know what your looking for.

Bad management I wait 2 hours to take my car out from yard then I ask the manager with red beard he was so disrespectful he said wait then I ask the loader he said he didn’t put in the system to pick up

Lets start with the fact Ive never been here before. The lot is to tight for loading/parking. The receptionists were extremly rude and one even scolded me for not knowing to check in on my phone. It would be a good idea to put information online to inform people of whats expected. I was told to leave and check in. Before I even got back to the truck I had a message telling me to come back in. If you want to deal with RUDE people who waste your time and INCORRECT listings come to this joke of a place.EDIT* The car was listed as it ran and drove. We got it all the way back the car didnt start, charged up the battery it turned over. Put the vehicle in Revervse NOTHING, Drive NOTHING. The transmission is blown it never worked. DONT BUY FROM THIS PLACE ITS NOT WORTH THE HEADACHE!

poor management....manager has no respect for customers

Terrible place to bid on a car I went to look at a car I was bidding on and an old lady at front desk freaked out on me saying to wait outside when My phone told me to come speak to someone at the desk then I wasn’t sure about the mask mandate and I said I will buy a mask it’s no problem the lady went on freaked out was telling the other lady who was really helpful and gave me a mask to tell me to leave get a mask then had the nerve to say make sure I’m a member like I was a bum or something it was so disrespectful and this will be the last time I ever buy anything from copart