Crossroads Towing and Salvage, LLC 83651

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Davis

These guys were super helpful. I spoke with Mike, he helped look for several engines I needed and helped walk me through some trouble shooting on my engine. I will use them again in the future. They had quick responses and were friendly.

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REEGA RAFAT

Terrible company and employees. I deleted my last review cause I felt I should give some mercy.. but these people take advantage of people when they get the chance and if my review saves people then so be it. A family member of mine who is disabled and speaks little English and has eye issues got into a wreck and was stranded in Nampa. I drove from Boise to nampa to pick them up, and when I arrived this guy from this company (name unknown) arrived at the same time as me, within 15 minutes the guy refused to do his job. I DID NOT CALL THIS COMPANY AND NEITHER DID OUR FAMILY MEMBER. I told him very clearly that it needs to be towed to Boise cause that’s where they lived and we did not have any shop he can take it to. The guy said he would have to take it in and if we don’t pick it up fast that he charged additional for a night of keeping it there, once again I told him I’m not paying twice, I’ll order my own tow truck which was on the way, and actually did their job and took it to Boise. The guy was very pushy and complained about after hours and then the terrible police officer pressured me to pay this guy $160 for NO WORK. Once again we DID NOT CALL THEM OR ASK FOR THEIR SERVICES! I paid it cause I felt pressured and I personally believe not even $1 should’ve gone to this terrible excuse of a company. 0 stars. Maybe don’t be a tow company if ur going to complain about a job. By the way they wanted to tow it FURTHER than the spot we were standing at which made 0 sense. I hope that 160 comes back to haunt you and bite you in the ……. :) UPDATED RESPONSE: You know my name and know we were 2 women only, not sure who you are calling “sir”, such a weak move. YOU REFUSED THE JOB. You specifically asked us where we wanted it taken to, such as a tow shop. Communication wasn’t the issue, you further prove YOUR communication was bad cause you didn’t even know where it was being taken to before arriving. You alone set the price and charged an arm and a leg for 10-15 minutes of standing around. Disgusting behavior. Future customers beware.

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Lindsay Stilwell

They are always fair and take great care of all my towing needs

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Alvaro Orellana

Called several tow trucks around and nobody wanted to help me haul my trailer, called crossroads and Louie showed up within 30 mins figured out how to take my trailer and he was very quick professional and knowledgeable I recommend this company 100%

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Connie Harris

Had my car hauled from the house to a repair shop (bad fuel pump). DJ was the tech. Did a great job, taking care not to damage my car, courteous , patient and fellow veteran. Price for the haul was also reasonable. Randy USN

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Graham Flatt

Tony is the greatest guy to ever be hired at a salvage yard in the whole country. He met me where I was at in a futile attempt to source parts for a car, then he pulled up the exact diagrams of the vehicle and cross referenced with the pictures I sent him of the failed part. It is truly apparent that Crossroads actually cares about making vehicles be able to drive again. If Tony was local I would attempt to poach him as an employee, he is that good.

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Charles D

After my son was in a wreck, Crossroads price gouged us on the towing. They charged us 100.00 for an extra man, one they told us they were training. Be prepared to pay for their training of new employees. They then lowballed the value of the car. Claiming they would only get 120.00 for scraping it. Saying 1200.00 in new tires were worthless to them, but said if we took them, we would have to take the car. Worthless, huh? Avoid them unless you want to be taken advantage of when you are over a barrel.

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stacy martin

The guys at Crossroads Towing and Salvage are awesome!! We call them all the time to tow our customers' cars. They are fast and professional! When we call them for parts, they find them for us fast. Very professional! We recommend them to everyone!! Stacy (Ace Automotive)

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Cop Cuffs

Crossroads is ALWAYS my first call for hard to get & quality used parts. They've gone further than other sellers to give good customer service.👍👍 Five stars, if only they'd decided not to cancel the sale of a used truck I was buying way back when... not even over the asking price they just decided (after I said 🤐 it was the truck I needed /wanted) oh hey he's right sorry it's no longer for sale. 🤦‍♂️ Called back later they had a smaller truck ~4️⃣✖️💵.🤷‍♂️ 😂✌️

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Zachary Homler

I have been looking for a pair of vintage BMW E24 “Shark” 635csi center grilles for a customer of mine. I ended up calling crossroads for the parts and they had them in stock for a very fair price. The customer service was excellent as well. The salesman that helped me went above and beyond. He did everything he said he would do, which was very surprising. He sent me pictures of the parts before shipping them out. I appreciate it very much. I will be calling you guys again if I see you on an EDEN locate. Thank you again. - Zach @ Aaron Auto Supply Corp.

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Mike Kurkey

Sarah is great, smooth seamless transaction, professional and prompt. I'm another salvage yard that orders parts all over. I wish all purchases were this smooth. Thanks again!! Mike-Ohio auto recycling

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Earl Pettit

I was looking all over for a particular interior part for a '93 Dodge and called crossroads. Not only did they have the part that no one else seemed to want to be bothered with, they sent me photos and a quote with shipping before I ordered. So much effort for a part quoted at $25. Shipped quickly. Mike Paulson took care of me at Crossroads and moved this salvage company to my #1 place to call when I am looking for an odd part. Great experience.

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Annie

The tow truck driver arrived in 40 minutes. Twenty minutes sooner than predicted. He was very nice. Quickly got my SUV up and ready to go. He brought us to the mechanics shop. He did a very nice job.

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David Schwartz

The owner is an amazing man. They got you. !!!

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Terry Rogers

This is a great yard they went above and beyond to help me on an older vehicle the most yards would have never taken the time. Service was incredible and fast. Pricing was very reasonable. Great Yard! service the old-fashioned way with care

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Mamma Mija

Sara was great and helped me with the price and helped me out a lot and the entire crew on lot and truck tow was extremely helpful.theses people went above and beyond to help me get my vehicle bk and up and running anyway they could . I appreciate all of you entirely! Absolutely I will recommend and send my votes your way. 5 star to them All individually and as a business and team!

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Doug Soper

Excellent service! Pleasure to work with. Will work with them again.

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Allen Nihart

Great place for Used parts. People who are willing to help get what you need to get the job done.

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Jessica

This place is absolutely Horrible, they will try to get as much money as they can by changing there policy and giving you requirements that are completely false just to make get you to have to pay more than you should be. I can't believe that this company is still in business or how they have been able to get away with this for Soo long!! Whatever you do, before you give them any money, do some research on the fees and costs of what they would be charging for their services!!

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Brandon Rager

They are my #1 place for all of my parts now and towing needs. They are very knowledgeable, kind, great on the wallet and more than willing to work hard on finding the proper part for your vehicle. I trust cross roads from now on. Thank you to all at Crossroads Salvage&Towing

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Boise Cylinder Head

We do quite a bit of business with Crossroads and Tony always does a magnificent job taking care of us and our customers. He is always a pleasure to talk to and work with. We appreciate him and the rest of the staff that ensures we can do our job efficiently and effectively. As local businesses, we all have to work together and rely on each other to satisfy our customers and become successful communities. Thanks again for all your hard work and dedication!

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KMP

Tony in the Salvage Dept was extremely helpful on the phone, looking for a grille for a 2001 Toyota Sienna.

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Rick Rolypoly

After searching dozens of sites for a part that I needed, I found it on theirs. I called them and they were very nice and helped me get the part. Pricing was good and shipping was inexpensive. All around a great experience. Thanks!

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David Lee

Tony, and Sarah have always been fantastic about doing their best to fill my needs as a business owner. They have also helped me through a couple difficult projects that included a return with no questions asked! They deserve my 5 stats as far as I'm concerned!

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Daniel & Allysa Hosford

I needed a tow on Thursday the 24th. I called AAA but they were hours out so I called Crossroads. Louie showed up as promised within reasonable time. He was informative and professional and boy does he know how to drive that truck! I was impressed by how he was able back his truck up in a busy parking lot and drop my car into a parking space. I had a really great experience. Thanks! 😁

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Mike Loe

Great service! I had a large vehicle in an odd spot, driver was on time and professional. He quickly had my vehicle safely secured to his truck and on its way. On delivery, he made sure it was exactly where I wanted it and safely on the ground before he left. Highly highly recommend.

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Rocky Greer

Louie was great! I would give ten stars if I could! Very polite, professional and helpful. The owner was also very polite and prompt in getting a driver to me within half an hour. Thank you Crossroads Towing. I would recommend them to everyone I know.

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john russell

Fantastic people to work with. Always polite and friendly, and punctual. If you need a tow, they are there fast, are very careful, and not ridiculously expensive compared to other companies. Stop by and see their new facility and second hand store. You will love it!!

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Pati

These people are awesome. Great price. Very friendly. They explained everything they were going to do and if something went wrong. Had a tire come off my friends car and they did a really nice job towing it with almost no extra damage and they got to the sence pretty fast. Will use them again for sure.

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Michael Kinney

Needed a tow for my daughters car on Sunday morning. Was glad you had a driver out and about. Louie arrived right at the time he said he would. He was friendly, professional and had a sense of humor. Great hire guys! Price was way less than I expected. Stellar!