Fenix Parts Greensboro (Formerly Tri City Auto Salvage) 27405

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Savanah Vose

I’m disgusted with the way things are run here. Not only are they liars, but also scammers. Who sells a transmission and claims it’s good with a warranty, but then will not honor their warranty after everything asked to verify was completed. 32 thousand miles on a transmission they claim, but it was absolutely disgusting and was proven to have many more miles on it than that. We’ve jumped through so many hoops for them to warranty it and proved everything they asked for and more. Then they claimed they have a labor warranty that was never offered to us upon purchase? Lies, lies, lies. These people are disgusting and completely unprofessional. Please save yourself the time and money and do not deal with these people.

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Bill Vose

Buyer beware. I purchased a transmission they claimed only had 32K mile on it. Transmission was installed by a trusted area shop that's been in business for almost 40 years. The transmission was defective but came with a 6 month warranty. I've had nothing but red tape and been run around for several months now. I was finally told new trans was on its way. Several days later I was told warranty was denied due to improper programming. Transmission was programmed and even double checked by another area transmission shop. 3 separate shops have now said the trans was defective and all agree the trans had much higher mileage. I was also told I refused to purchase coverage for lost labor. I was never offered it. I've been in business since 1982. I started working on cars in 1975 with my uncle at the age of 12. I build record setting race engines for customers all over the world. Out of all my dealings with other companies throughout the years, Fenix has been the worst. Most of my inquiries went without a response. Signed, 19 Time Pro Modified World Champion, Billy Vose

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Khalidah McCoy

Terrible service. If I could give this company a 0 rating I would. Customer Service is the worst. The employees have smart attitudes when asking a simple questions. Work for a mechanic company. I will be advising not to go here.