LKQ Self Service - Greensboro 27405

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Basboosa911

Very easy parking and access. They have new selections often. The area is easy to maneuver and the staff here is super helpful. They offer military and first responder discounts as well. Gravel so not recommended for assistive devices but they could fit without a problem.

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Mike Walker

NOT GOOD! I received an email a truck was to be on the yard May 9. I drove 45 minutes expecting to find said pickup. The cashier said it hadn't been downloaded to the system yet to check the truck rows. I did, twice. Could not find the truck. While walking back to the office I saw it behind the fencing keeping customers out. I asked about it and was told could be 2 trucks. That was not right. The one that I received the email about was not available yet for items to be removed. I asked about if I could just look at it to see if the items I wanted were still on the truck. I asked if an employee could take my phone and take pictures. Both times No was their answer. A manager came out and gave me the company reasons why, could have been reported stolen, not ready by their rules. I was told, in essence, it was my fault for not knowing it wasn't in the yard. I was told " Look on the site and if it hasn't been assigned a row then it's not on the yard". Johnny didn't have an answer for "How am I, as a customer, supposed to know this?" Oh you have to (again) look for the row assignment. I said "So one of your people made the mistake of sending it too soon?" Johnny said we didn't make the mistake. You have to look for the row assignment. Oh please spare me. One of the employees even commented to me that this isn't the first time this has happened that it's happened several times! Customer Care, non existent at PYP. I cannot recommend this yard if this is the best customer service they can give. Addendum: I did reply to the email you gave me only the reply was a canned sales pitch. NO ONE read my message! Useless to the core for customer service! I cannot recommend this company except to stay away!

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Sarah Densley

Sold my salvaged car here! They gave me the best offer I found after calling around, offered extra for me to drive it in myself, and when I got there the process was quick and easy (and I got the same price they offered over the phone). No nickel-and-diming, just a quick check to make sure all the parts were there and then I signed papers and walked away with a check. Check has cleared now, and I thought I’d just leave a review saying this is a legitimate business (with an official process for buying cars) since selling junk cars to local yards can be so sketchy! Very happy with the transaction.