Holland Used Auto Parts 01862

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Tony Rivera

I bought a rearend from these guys a month ago I pay eight hundred and fifty dollars The rear end is garbage.I can't even drive it My truck anymore, I just called them today and they basically say they can do nothing about it. But meanwhile, they guarantee me a 3 month gaming T and it was only been a month and a 1/2. They told me to bring back the rear end to give me my money back. Knowing that I pay 500 and get it installed. And I don't have the money. I'm on disabled. I wanna get paid one someone. And these are the type of people. That take advantage of people like me. Thank God I'm a loyalist on the phone listening and then I'm gonna hear The End of this. See you in court Melvin and the supervisor. They pride on disabled people and all they do is lie over the phone. After they take your money, they will never help you to give it bad. They tell you things that's impossible for you to do. Where the hell I'm gonna give a 500 bucks to have a mechanic to rearrange out of my trucks so I could bring it back to them. Think about it people.This guy is a Animal seeking on disable people

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Emmanuel Tondreau CHARLES

I had a very bad experience. I went there looking to save some money on a front bumper but I ended up paying more than I was supposed to. I felt like the guy excessively overcharged me. The part costs me way more than if I ordered it online.

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D M

I like it here. Prices are good. The cars are in order of make so they are easy to find. Tom at the counter is cool. So no complaints.

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JPN850R

Holland has a good selection of vehicles, and their price is more than fair. They have saved me thousands of dollars in parts in several years. The only negatives are that I have never found an MT 3G Acura TL (07-08 Type-S), and RX-8. As with most used parts yards, the gound is usually muddy even a few days after it rains. Also, it is a "You remove parts" place, so you really need to pay attention to safety (sharp metals everywhere). So, bring tools & first aid kits with you and NEVER allow children to enter (they probably won't let you anyway). Have respect to the employees & other customers. If someone is already removing parts off of a car, you don't touch the car. Avoid destroying parts unnecessary; the parts you break are someone's treasure.

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Junior T

Awesome place with a wide selection of vehicles and parts. Price is fair and was happy with customer service.

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Charlie Wilcutt

Like to give less than one star but there is no way too ,,,we got a engine from these guys, they stated that it has 62k and NO way after pulling the valve cover, like it has 200k a lot oil sludge build up for a 62k engine. What out for their used motors not good business after setting up the deal on getting engine shipped to California they wanted a credit card until the day before they wanted a wire transfer.

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Amine ZEROUALI

Great place to get used parts, Fair prices and good inventory.

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Ann Liberman

Ken was very helpful. The gentleman at your cash counter and Ken were polite and easy to talk to. I had called 3 other junk yards in the area and none of them answered the phone. Clean operation here.

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Aurel Mino

Sold me a used headlight that was on a shelf for 375 dollars and had a broken bracket which didn't set well with me thinking it would shake. Couldn't not return they said store credit. I asked if they had another they said no. I told them that's the only thing I need I don't have 375 dollars of stuff I need. So I installed the headlight anyway and this thing leaked water and foggy everyday. The headlight has modules underneath so it didn't work cause the modules were soaked with water. So I lost 375 dollars and have to spend more to fix it not professional at all

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sevan Tou

Got great deal on p.steer pump +bracket hoses and fluid reservoir under $55 very friendly staff and knowledgeable,yard was well organized, plenty of cars with parts,wish I can go back sooner.

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Jessica Moeller

Had a great experience. Called looking for a part and they had one. It was a hard-to-find part.... A standard transmission for a 1st gen Scion xB. They not only had it. They packaged it and shipped it all the way to Florida. It arrived 2 days later - No issues. It's been installed and works as it should. Would definitely recommend.

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Jesika Babylon

Called to ask about a Ford Flex Headlight and was told I could pay $200 for a whole headlight enclosure, or I could come to the yard, pick a headlight out of a Flex that was on site and pay $25. Went there and was laughed at. Bad service, bad liars. WIll never attempt to use again.

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Alexander Antonellis

My experience here sucked. They had six cars that had the part I needed (a knock sensor for my Camry) but literally all of them were inaccessible because the cars were either precariously perched on top of another in such a way that the car rocked back and forth very sketchily if I tried to climb on the one below and get at the engine over my head, or they were buried beneath another car in such a way that it was impossible to open the hood. Not to mention the fact that every car is piled up with about six inches of space to walk between the ones next to it, so good luck if you need interior parts or a door. I'm a skinny guy and I couldn't even get at any of the cars I needed because they were so tightly spaced and precariously stacked. Basically unless the car you're looking for is on the end of a row, you're gonna spend more time trying to be a monkey and get to the car than you will pulling parts at this place. In addition to that, the organization was terrible. I was told where to find Toyotas, but when I got there, they were maybe three, a long with a bunch of Hyundais, Fords, and Chevys, and I found other Toyotas all over the yard. So, I guess the takeaway is that this place is not very well organized, even for a junkyard, and that the cars a really really hard to get at. So maybe if you don't mind those two problems this place is fine, but I think my time would be better spent driving to a different yard. Would not recommend.

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Keith Chapman

This place is big. Lots of cars and trucks. Great people that can and will help you. They will pull parts for you. But there is a fee.

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Josh Soto

Worst junkyard ive ever been too, the staff is highly unprofessional, they literally make up prices on the spot that are ridiculously high,every time ive come here they always charge me a different price.. definitely would not recommend this place Youre better off paying retail price if anything.

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GP#34 Google Censors The Truth - crApple too.

Their used parts department sold me a part guaranteed to work, which did not work at all and cost me charges which they refused to help out with even though guaranteeing the part would work. Was forced to buy a brand new part due to time constraints, I would have located a different used part from a reputable company if I had known better but I thought their guarantee meant a guarantee.

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kokonet P

J... people handle junk care! Most rude people can have experience with it. High price, not helpful. Be careful when you call them. They will only give some information on the phone and be prepared for additional charges. Save your time and money. Positive reviews are fake.

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S B76

So far no complaints here 😁 This was my first visit. I was greeted with a friendly "Hello" when I entered and I was explained how everything worked. The gentleman behind the counter asked me if I was looking for something particular and when I told him I was, he directed me to where I needed to go to find my part. Easy in & easy out. I would definitely recommend this place and I will be returning again when the need arises! Thank you for a wonderful experience 😊

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Matt

I called and the man answering was outright rude. I had asked for information on a part and he seemed in a rush to get me off the phone. I have been there a few times when desperate for a part for my car or my families car’s. Everyone is usually busy behind the counter and you just stand there waiting for someone to even acknowledge you in their building. When they do interact with you, it’s like they are rushed to make a sale and get annoyed the longer you take or if you ask any questions. I’ve had better service ordering McDonalds. I’ve only seen them be nice to women and what look like regular customers or friends. They make their prices up on the spot; you can see the other comments. I can recall one instance where I asked someone how much my part would be, (I had pulled it from the car and put it on the counter), and he told me $30. I knew I could get the part elsewhere for $15 at any online store but it would just take a while to get to me. I figured I’d wait for my part instead of paying double, so I said “oh I don’t think I’ll be taking it then, but thank you” and went to walk out of the store, but he then said “well wait, I can give it to you for $20”. Now it may be good he lowered the price on my item, but it shows you they try to get top dollar off people who don’t know better. They won’t even look at you when you walk in the building; they make their prices up on the spot; don’t tell each other prices; and they over charge. I feel bad for those who pay the first price they can think of. I would not do business with them again based off all my experiences. I’d rather buy a full priced new part anywhere else then deal with anyone behind the counter making up numbers or being rude I made it two stars because they do have a large selection and have hired new, friendlier people since I wrote the post months ago.

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Juan Jiménez

Don't bother going here. The parking area for the salvage cars is a mud pit, they won't allow me to park anywhere near the car even though I am a disabled VETERAN, they won't allow me to pay for someone from their staff to check and remove the skid plate I needed, and the moron at the parts desk kept repeating himself over and over like a parrot. Avoid like the plague. I will take my money elsewhere.

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J G

Great place. Make sure you bring tool.

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Stefan Reitshamer

Asked what the return policy was. Guy just said "30 days". Picked the part off the car, took it home, discovered it was internally damaged. Brought it back. Guy said "store credit only" and pointed to a sign in the window (there are about 50 signs all over this place -- impossible to read them all, and he never said anything about that when I asked for the policy). They don't have another part that would fit. I'm out $200 because of this misleading behavior. They don't want to do the right thing; they just want to take your money.

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Glen Richard

usless junkyard after referring many of my customers from my buisness to this junk yard for 10 years or more. i finally had the chance to see them today and i was not happy. they had a ton of employees on hand and couldn’t help me get a speaker cover off not to metion they wanted $75 to pop it off and sell to me for $5 . i will not be reffering anyone to this junk yard ever again.

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Brandon Barrios

I drove 2 hours and pull up at 4:00 pm and they told me it was already close, so they have to fix the time on the website.

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Anthony Gozzo (Specialty Motor Cars)

These guys are great! I go there every week to scrounge around and see whats new. Always carrying out a good selection of parts. Very easy to deal with, and very pleasant! Highly recommended.

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Joe Baldassano

The junkyard has quite the selection. A little of everything and the cars are sectioned alphabetically by make and model. So it is easy to find the car you are looking for, if they do have it in the yard. The only thing i thought was strange ie that no one actually helps you to get the parts you need. I only needed rear view mirror and a center console of which I was able to remove myself but what if i needed something more such as a transmission. Would i have gotten help to remove it? Also when checking out I wanted to take some things out to my car just to see if they were the right size to match my vehicle and even though my vehicle was literally only 15 feet from the checkout area and within eye sight, the guy was rude and refused to allow me the minute needed to check if it was the correct parts. I spent $45 and unfortunately nothing was the correct part for my car out of everything i got.. Only thing i was able to use was the rear view mirror and that was actually stolen from my car the next day so my trip to the junk yard was a complete waste of time and money for me. I don't think they allow for returns so I was pretty bummed out that it all went to waste. Next time I'll be sure to take pics and measurements of my car parts needed before purchasing more replacement parts. Thanks again. Take care.

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Paul Arena

I called today to ask if they had a particular part available, and the man who answered the phone was insanely rude about the whole thing. I am always super polite on the phone, and even thanked him after the fact (although he very obviously didn't "check" if the part was there -- he answered me with a nasty "yeah we don't have it" literally two seconds after I finished asking him). Maybe next time just say, "Sorry, I don't think we have that" in a relatively pleasant tone? There's no reason to get short with the customer when the customer doesn't get short with you! I understand that working in the customer service industry can be difficult and frustrating at times, but if you can't manage to be even moderately polite with customers (especially when there is no problem whatsoever -- I never got mad or anything) then maybe you should be working "behind the scenes" instead and not interfacing with the public. I'm in the process of looking elsewhere for the part, but now that I'm reading all the negative comments about this place I'm glad I didn't go any further with them than the phone call!

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Crystal Perry

The staff was friendly and I got my part quickly. However, when I got to the shop with the ac compressor to get it installed there was a bolt bent and stuck in one of the mount holes. The shop took at the bolt and was able to make it work but that should not have been an issue to start with. Make sure you inspect the parts you pick up so that you do not find yourself in the same situation as mine.

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brian vacca

Great place for parts, good prices.

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Jack Aroush

I purchased parts from Holland in the past and had a good experience but recently I had to go there three times and call daily for an entire week to only tell me that they can't find the parts that I've already paid for... this was after their website showed that they have 2 of the parts that I was looking for... whats worse their website still shows that they have the parts. STOP WASTING PEOPLES TIME.