LKQ Pick Your Part - Rockford 61104

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anthony ortiz

Place is a scam, I didnt want warranty for two pieces of floor carpet and the guy tells me he's gonna charge me more since I didn't want warranty. Why would I need warranty on some carpet and why would you charge me more for not wanting it? Seems like they get to pocket the warranty money or something that's why they get so mad. Not the first time they get mad when I tell them to take off the warranty they also got angry when I didn't want it when buying a seat the wasn't even electric just a basic seat

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Icewater 815

They have had the part I was looking for when I gone there. The reason for 2 stars is because they are pretty organized but it's a few things that I think people should know before hand. 1st they charge you 3 dollars to enter the yard. 2nd they automatically apply a extended warranty (why do I need a warranty on a housing? If it was broken then I wouldn't buy it). For example I bought a brake light housing for 24.99 the extended warranty was 7.50 the environmental fee was 2.11 the tax was 2.37 so my total was 36.97 wait I forgot my 3 dollar entry fee my total was 39.97. Honestly I could have gotten it new off line for that price. If I would have know all the fees beforehand I would have ordered off line. I guess if it's a part you need right away cool but honestly I'm sure I could have gotten that part from another salvage yard around the city for cheaper and wouldn't have had to take it off myself. Just fyi

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Garrett L

Good experience overall. Their yard is far better organized than others I have been to. It was pretty easy to find what you're looking for. $3 entry fee, pretty organized.

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Mom Torres

They charge you to remove their tires from a rim you want to buy and charge you a disposal fee for their tire , what a rip off , check online and ebay before you go here most of the time for an extra $10.00 you can get it new

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K

They refuse to help you on the phone. If I am forced to use there horrible website, I will take my business elsewhere. Their insufferable phone recording is bad enough, but their lame website is where I draw the line. Their ability to make technology workable is a zero on the scale of one to ten, and I say so long loosers!

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Rayven Doe

I looked at their vehicles before I drove there and they only had 1 out of 4. They also charge you a warranty fee. There is no sign posted about that said fee and they will not take it off. As quoted by the clerk "you have to say you don't want the warranty before I start ringing it up" I would understand if it were for lights, alternators, etc. However, they put a warranty on tail lights, plastic. I will not be going back.

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Michael Pluta

Having made a used part purchase today, I now understand why LKQ uses an octopus as their mascot. It is because they have several tentacles sucking money out of your pockets. I found a used hood for my Camry on their website for $55, but then they hit me with an $8 core charge because I didn't have the old hood, and tried to force me to purchase a 90 day extended warranty for an additional $17. Really? A warranty for a hood? They also charged an additional $16 because I removed the hinges and left them attached to the hood. So my $55 hood almost cost me $114. I stood my ground and insisted that they remove the extended warranty, so I got their standard, 30 day warranty for free and paid a total of $91.46.

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The Infinite Anomaly

It's luck of the draw if they have smaller part you might need but well worth the few bucks to get in to check! They even had Mystery Machine there! Leave it to Scoob to destroy a perfectly good van!

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Todd Applegate

This place used to be straightforward with their prices but now have a new "system" that they say they have to adhere to that essentially makes it feel like you're paying three times for the same part. Add onto this where they now automatically add an "extended warranty" charge onto the price of each part WITHOUT ASKING BEFOREHAND. This is not only a bad business practice but just straight dirty since the price list on the website says the price is one thing then *BAM* you get stung by the total after you pay and get the receipt. If you absolutely have to come here, make sure you tell them before you pay where they can stick their "extended warranty" charges.

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nacho daddy

Very friendly staff here. Pleasure doin business with ya! Learned you cannot bring your own part in for comparison today. They were very nice explaining the rules. Keep up the good work.