Pick Your Part - Rockford IL 61104

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I purchased car part at this location and also I purchased 90 days guarantee. When I back to return part Sarah M told me that’s not their part and they are not going to accept return by the 90 days guarantee. I told them that this is theirs part. First Sarah M told me there is missing sticker and later she came up with idea that there no reflection on marks even their worker took part inside of office, so I don’t know what he was doing with that marks. I provided receipt and ask to check the video footage from that day but Sarah M refused to show me that even she already checked and told me there were different marks color. I was requesting to talk to her manager but she said manager is not here. Do not buy any 80 days guarantee because LKQ by mistake or on purpose will do what they did to me to refuse take a part back by 90 days guarantee. BTW Sarah M told me that I can call corporate or post Google review she doesn’t really care what I will do .

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MICHAEL JORDAN

Good place the Mrs. Sita at the door basically told me right I should buy a new sensor instead of one that's already been in use. That's probably why it isn't working the vans old, and needs a new part. It'll be easier to make sure it's fix than it should work out right. The price new was cheaper online at rockauto.com for two sensors than to pay more for the both of them there. Thanks. I was glad to be able to know how to take it apart there first than on my vehicle. I appreciate the honest professional opinion.

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Austin Shores

Do you want to pay full price for a junkyard part? Do you want to get ripped off when you buy a warranty and have it not be honored? Have you ever wanted to know what it feels like to have your core charge stolen outright and your pockets sucked clean? This is the place for you! Do yourself a favor and find the part you need on eBay. It’s probably better in every way