Neuner's Automotive Recyclers MI 48092

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ManiaK TV

Called for part, said it was on the shelf for 25 + $5 core, I said okay I’m coming to pick it up and I made a 30 minute drive there, to rude employees and said that he has someone going to get it for me, I said okay. I proceeded to overhear him being rude to a delivery driver, and slamming phones when they hang up. Like what’s the problem? Why do you hate your job and your life so much? first and last time I’ll ever be coming here.

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Youssef

I’ve had enough of this place. I own multiple shops and every single time I’ve dealt with this junk yard, it’s been a problem — but this time was the last straw. I ordered a part that was listed online at a certain price. When I called in, the lady on the phone tried to price gouge me, even though the price was clearly listed. After speaking with someone else, they finally honored the listed price. Two days later, the part shows up — and of course, it’s the wrong one. We call back and they say they’ll get the correct part to us the next day. That day comes and goes — not a call, not an update, nothing. I call to follow up because I have a customer waiting, and the same lady who tried to rip us off gives me nothing but attitude. She literally hung up in my face three times. This level of disrespect and unprofessionalism is completely unacceptable. When you run multiple shops, time matters — and they clearly don’t care about that. They’ve screwed up orders before, but this was the worst by far. If you’re in the automotive business and need reliable parts or basic communication, avoid this junk yard at all costs.

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Austin Morgan

Honestly what happened here? Dispatch has forgotten about me twice. And on tue day of the scheduled pickup just a complete no call no show. And when I called just to see if the driver would call ahead of arrival. Im told that the pickup would have to be made on Monday because I was forgotten about. And not one single apology instead I was hung up on when I asked if I could just cancel the pickup. Mind you, I was not condescending or rude at all as I was genuinely just surprised that they had dropped the ball so badly. Never again will I bother with neuners. R.i.p.