New Way Auto Sales & Parts 85713

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Francisco Guzman

I was happy with the purchase. The part work great but when it was time to come for The return to get a little bit of money back $13 I use a prepaid card. They refuse to give it to me in cash like $13 going to kill the business

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David Sygall

real name is B&R Auto Wrecking. Aside from the fine print on the back of the invoice that gives them an out of any promises the $350 part for an Nissan Leaf I got was the wrong part. If the part needs to be shipped to the Tucson store they want money up front. The fine print lets them turn the "up front" money into a credit when they lie about the part fitting. Buyer Be Very Aware! you can reach out to me here.

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P Ca

Worst place ever. These other 5 star reviews are old or maybe the employees themselves. Customer service over the phone is beyond rude. They don’t even let you get a word out before putting you on hold or transferring you. Stood at the customer service counter for 15 minutes with multiple employees walking by not acknowledging. The one employee who did finally acknowledge me was forced too since he printed some papers out from his computer and I was next to the printer. His conversation was courteous and assured I they would have the item when ready. The item is an alternator and anybody that knows anything about cars knows alternators are a fairly easy and quick pull. Needless to say 7 hours went by wasn’t done. I needed the part that day so I cancelled and asked for a refund to just buy it at the store for more money. It’s been two days waiting for my refund. I’ll keep updating this post with every day that goes by to see how long it takes for a refund. If you love rude customer service being ignored and having your money taken this is the place for you.