I cracked a rim on a pothole. Instead of spending $950 from the Ford dealer got a like new one from these guys for $220. Friendly helpful staff. Thanks

Purchased a few parts from these guys.The staff was professional.The parts were quality.Price was more than fair.Won't hesitate to call em again for parts.

Very polite and helpful people unlike some of the folks here is the east coast

Very lazy employees….especially Tim. He was very rude and didn’t want to find the part even tho they have it.

GREAT customer service. Tim is the man! This guy needs a raise! I’m all the way in New Jersey and wasn’t really comfortable for getting parts shipped from that far but Tim made it a smooth transaction. He made sure I’m getting the right stuff AND sent me pictures before purchase. Fast shipping & great customer service.

My family ordered an engine for my vehicle and paid about 700 dollars for shipping to our community. The engine came and the shop doing my repairs notified us saying the engine we received was broken and they can't put it in my vehicle. We had delays on both ends but the engine finally got sent back at North West Autos expense. It was confirmed a broken engine and they only reimbursed for the engine cost and NOT the initial 700 shipping.So months later, still no fixed vehicle and I'm out 700 bucks.

It riched(reeked) of rubber tires, its a parts shop so of course but it is very nice in the customer service area. Not like a boring ole DMV

I was here with my dad and he was looking for a camper shell and they had one that was the right size and color. With covid they couldn't let us see it inside the yard so they brought it out on a fork lift and the girl driving was smart and asked if we wanted to see it on the truck which we did, dad bought it. We didn't have clamps but the manager was going to let us use some c-clamps which he had for sale, but was just going to let us borrow so we could go get some, but the young lady came out with actual clamps that went with a camper shell so we were good to go. Great business experience.

Experts knowledgeable staff. And had exactly what I needed first try. Hard to find a computer brain for a Chevy pickup in Anchorage.

I submitted a request for a salvage bid and spoke with Mark Wingate, Northwest Auto Parts couldn't take my vehicle due to engine problems, but he personally wrote me an email and gave me 4 different referrals to places that I could try. The next day, I called one of the numbers he gave me and was able to sell it that same day. I've also purchased a tire from here and had a great experience as well. I will definitely recommend this place to friends/family. Try this place out, even if they can't help you, they might be able to point you in the direction of someone who can!