Saw Mill Auto Parts 10701

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Ayman Manniry

I would give 5 start for the people that work there, they were cool, except the sales man… i wish i could put 0 for the parts that i got tho… i got a door and a fender, the fender was great but the liner damaged “didn’t care cause i wasn’t gonna install it anyways”, the door on the other hand I thought it comes with the mirror, it didn’t no problem… the window doesn’t work and the part that holds the door from swinging is seized and i was charged 680 for it… Had to switch interior of doors old with new too to match, i find broken glass and the cotton inside is yellow instead of white side mirror doesn’t work as well… all what upsets me the most and i ask them to adjust the price just a bit cause im not lying when i say i barely keeping up and i wanna surprise my sister with her car fixed, they over charged me for a door that doesn’t open windows nor side mirror moves, damaged interior part the part that holds the door from swinging open and even the paint needs wax.

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Bryan Lavetan

They deal in large parts like engines, transmissions, and diffs. Staff is friendly. Prices seem decent.

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Danny

Horrible place to do business with very rude people and disrespectful disgusting staff they treated me like garbage I will never do business with them ever again and the transmission they sold me is broken and they don't want to replace it and I had to pay to install it and uninstall it I sent it back and they still didn't give me back my money this place stole my money thousand dollars just gone I wouldn't recommend anyone buying anything from this place its a scam they steal people's money and never return it and the parts they sell is garbage just like them and the business they run scamming people outta money

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KARL AUTO COLLISION

one of the best "parts" yards out there. Always get my engines/transmissions from them, never an issue.

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OhEsTy

I had an exceptional experience purchasing my car, with friendly staff, transparent pricing, and efficient service that exceeded my expectations. Thank you !!!!

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Matias Rodriguez

Drove from RI to get a door. Communication was very good. Spoke a few times before arriving. Once I got there, door was out and ready within 2hrs. Perfect door and color! S/O to the guys who helped me once I arrived at location. Much appreciated.

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Dionne McGregor

My transmission went, my mechanic purchased a transmission alleged 38,000 mileage we paid $4,800 unfortunately it is defected SawMill did not make whole, they'd don't stand by their product you are at their mercy. We are not able to drive the vehicle we are back at were we started and out $4,800. As a company you shouldnot do evil to the people who feed you we will have our day in court.

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mohamed selim

Worse experience ever!! Drove an a hour to get a rim and waited another half hour for Eric to tell me they can’t find it and they only have one for 250 and they don’t want to even move a dollar on the price. Not even for the inconvenience of telling me they have it which they don’t have. Maybe check your inventory before you tell people wrong information. I will make sure I don’t recommend anyone to you guys!!

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Belal ahamed

Tried to pick up a part however one they have didn't work, they should've tested before offering to sell. No apologies even though I drove cross the state.

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Kande Thava

Truckers never go to this place!!! This place is terrible place and their staff very rude has no space for tractor trailer only cars can make, there is no way tractor trailer can make this place. It's located on a dead end there is no way you can make any turns or in and out, have to back up all the way to back to the road where you come from. Their staff did help to stop the traffic still cars parked both sides. if you want to damage your truck Trailer other property welcome to this place

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Orlando Rosado

Saw Mill is the best I have a shop in the Bronx and I needed a part that everyone else wanted 500 or more for they had it for 125 and the service is great very cool staff. I highly recommend using this place

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Robby Acco

buyer beware, bought a door from them , not the same door they delivered, spoke to someone named Mike, who was rude and not very helpful. refused to refund my money until it checked back into yard. 3 weeks later still no check... horrible place to deal with, i wish i could give a zero... do not do business with these crooks

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Dave K

Called to confirm part availability well in advance. I drove 1.5 hours and waited half an hour for them to look for the part, only to be given the wrong part. I would avoid this place. They wasted my time and money.

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Chris Elwell

Purchased a Nissan NV today. I worked with Juan and Delores and they were great! Upfront about the process and the condition of the vehicle. I got an amazing car for an amazing price. I was skeptical at first but when I saw and tested the vehicle I could tell these guys know what they are doing and they do a great job at it. I referred a friend to them and will definitely work with them in the future. I live over 3 1/2 hours away but it was well worth the drive! Thank you Sawmill auto and Juan, we love our NV!

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Peter Koys

Very disappointed. Placed an order, was told it would ship out that day, it did not. Waited a week and called back. Was told they were backed up and it would ship that day, it did not. Called back 4 days later, was told at that point they had had trouble locating the part, but they found it and it was packaged and waiting for FedEx to go out (so I clearly had been lied to previously). Now, 4 days after that, still has not shipped. Now I have to search for my part elsewhere when i should have already had it in hand. I do not understand the good reviews of this vendor (which is what attracted me to them in the first place).

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Luis Munoz

Recommended ! Just purchased a 2019 Altima with Mike no hassle honest didnt push any extras or cars triple the price like other Dealerships might Try During a time like this you might be nervous to buy but have no worries coming here .

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Vincent Fowlkes

Great guys willing to work with you

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al hakopian

Well I've been using sawmill for the better part of 15 years today is the last time I call them. I've been put on hold 4 times and hung up on 4 times, because its almost time to go home. If your business says open till 5, u should honor your word. Don't bother calling them after 4 30. They will keep answering saying hold on and hang up. Now its 4 53 and they will not bother answering at all.

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Ken Lewis

I'm rating them 1 because 0 is not an option. I bought a part from them for my car, that they told me had a 6 months warranty. After one month it conked out and I returned it to them. They refused to return the money I paid, saying that the returned item didn't have their "markings." I am 100% sure that its the part they sold me. What reputable company would treat customers like that? Sad really.

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Peter Lyon

Incredible service from the entire staff. I couldn't be happier with what I got from them. It was a THE PERFECT deal. I worked with Juan and Dolores they got everything in order extremely quickly.

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Dorothy Giorgianni

Dont do business with this company they say one thing and do another they dont honor what they say and dont deliver on time stay away

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Mike Russo

I went down to Saw Mill to pick up a tail light for my car. Not only did I get a tail light, I got a 2012 Focus. I negotiated the price. The people there were easy going and willing to drop the price. I got such a good deal on my Focus that I used the car for 3 months than sold it and still made a profit.

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James Capasso

My family has been buying cars from Saw Mill for over 50 years spanning 3 generations...We have always had a positive experience with the vehicle and the transaction...The amount of money you save for an almost new vehicle is unbelievable; if you believe in the brand then don't hesitate to buy it from Saw Mill....The staff there makes the whole process simple; there is no salesman pressuring you into a vehicle, it is delivered to you in the condition they promise and the back office processes all DMV paperwork on site....I am so happy with my most recent purchase...Thank you Saw Mill family !!!!

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Jadelyn Valenzuela

If you’re looking to purchase a car... come here! Since they sell repaired cars you can end up getting a fairly new car that had minor damages for SUCH A GOOD PRICE. I got a 2019 nissan sentra SV, only 100 miles on it, for about 13k!!!... compared to a nissan dealership who had the SAME car, with MORE miles, for 20k! I saved SO MUCH money!!! Do yourself a favor and shop here. Customer service is great! Jorge is the salesman who helped me and he was AWESOME!! When everything was finalized so many people wished me luck and made it an overall amazing experience. I made my first car purchase here and I would definitely come back again in the future.

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aurora behari

Worst service ever . They hang up on me while i was on phone with them 3 times

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Luis Arturo Saavedra-Williams

Called them asked for a part they told me they had it and I picked it up, no hassle no problem Pleasure doing business with these guys! Bunch of nice guys too. What more can you ask for!

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Victor A. Peralta

Great experience, one of the sales person Juan was probably the most comprehensive person out there and did everything possible to help me out the a GREAT deal, I'm very happy with my new car would recommend this place.

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Angel R.

I called regarding different parts for a customer's car. He would come up with an attitude like "Dont have it boss" without letting you say what parts you need. Maybe the employee doesn't feel like working..smh

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Doug Smith

Asked for assistance for a listing they had online. The guy didn't know anything about the listing and when I asked if I could speak to someone else said "Jesus Christ the next guy is going to tell you the same thing" Not very professional. I spoke with someone on the parts prompt

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Malik Farooq

I have bought Transmission for Nissan Juke, Came and replaced, bad, when its open and drained there was water inside, I called and they send me another one, We replaced again, Again bad. Same story from flooded car. This whole process cost , Two time Labor to replace $ 1100.00 CVT oil 8 Qtz 143.60+143.60= 287.20. Total Cost $= 1387.20. This can happen in normal situation it happens. But They know about their transmissions and knowingly they send flooded parts. Cost of trany was $800.00 Now I am buying from different place, and this Job cost is just in loss 1387.20 because this business is not an honest business.