Tate's Salvage & Service 37830

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Elyse Harvey

Lost center cap to rims while they were working on it for 7 days. They insisted I never had one because of the way the screw looked. Insisted it broke off or was stolen on Thursday night or Friday morning when I got it back, as it was noticed immediately by my boyfriend that Friday night (the next day). I was just happy to have my truck back after a week of being without it. We picked it up on Thursday. Unfortunately, they were argumentative and full of attitude, which was honestly surprising. Insinuated we were accusing them of stealing them. I made it clear I was not, simply noting it WAS there when dropped off. Paid $925 for minor repairs. And they wouldn’t even pull up the camera to verify it was there, in the center of the rim, where it always has been. I probably wouldn’t have written this review if they had been more respectful in the way they talked to my aunt and I. But they were condescending and arrogant. However, the 2 work boys who are probably paid the least there were Mature, reasonable, and gave us a way to order it online for $65. I am very disappointed. My aunt has gone there for over 20 years and they didn’t even recognize her as a repeat customer. She has always taken her cars there. Even when they didn’t get it right the first time she has been understanding and has always given them her business. This is my first and last experience with them. I wish them the best. Just wish they would have done more investigating than arguing.

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Wesley Lawson

Horrible service and won't refund anything they sell you. Brought back an a/c compressor that locked up on my car breaking my belt, and they just told me it was good. The best they'd do is in store credit. Umm no. Thanks to your "good part" I'm out gas money for the week. If I could give 0 *'s I would.

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Regina Patterson

Great service, I wish I had known about them sooner because they would have saved me $800 I will return to them in the future.

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Venex Vixen

Best and most honest service I've received! Love them and 10/10 definitely recommend to anyone who needs quick and affordable service.

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Jamie Howard

I would not recommend this place to anyone. We always have issues from here. Tried to get a used tire and they put 2 on that were too small which I didn’t mind until one of them kept going flat so now I have one that’s too small and one too big.

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Kdcuda06

Recently had tates replace a 7.3 diesel motor in my 99 f350 superduty and they did a very good job and was more than fair with me. This being a diesel engine replace, as you can guess, it wasn't cheap. They worked with me on any issues that came up and i was happy with the outcome.

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Kia

I've been going to Tates about 5 years, used to have good service and cared about the customer but now it's more about the money. The prices are over-the-top, they don't try to work with you, and if you have an issue with the repair they will not try to rectify the issue. The last few repairs I had were not done properly and when I called about it there was an excuse as to why they choose not to even partially refunded me. It's fine because if they choose to lose a loyal customer over a few dollars it's fine at least I realize now as opposed to throwing away more money in the long run what type of business they are now. Definitely have gone downhill from where they used to be.

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Megan Spradling

Im going to start by saying that i had heard plenty or negative about this place but when they gave me the lowesr estimate on some work i needed done i decided to decide for myself and im glad i did. They have since done some additional work for me. Plus i got tires there too for a steal really. It is what it is- salvage and mechanic shop and it looks the part. Its not dirty though and there is a seating area for you to wait with clean restrooms. I was surprisingly impressed by that. The people that work there are so nice too. They explained things to me and answered any questions thoroughly and patiently. They also update the status while working on it. They even helped me figure the best path financially for some work i needed and i liked that they were willing to help me save money and not just take it. Ive not had any issue with work done there, my tires are doing great and now if im needing something done i call them first. Give them a try like i did and see what you think

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Sayona Shoemaker

We were in need of an honest and reliable mechanic after the Gasaway’s repair shop oEnergy retired and closed. We decided on Tate’s because my father used them before he died.They repaired the ac switch and the blower motor on my husband’s Infiniti. They also fixed a rattling in the exhaust cover. The service was outstanding and the turnaround time we unbelievably short. They have a new customer for all of our repair needs. Thanks! We appreciate the great service!

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Terri Locascio

Went in for a new sliding door window at a great price. And instantly felt the need to trust. So I fixed up the AC - Condenser.Since been back for a leaky radiator ...Prices here are really good.Labor in my opinion is low cost and the quality overall is great 👍🏻Jeremy is extremely helpful, is kindly mannered and straight to the point. If he doesn’t know, he doesn’t just tell you idk, he’ll actually take the time to call the dealership and research the internet trying to find out how to get it fixed.I will recommend this business to anyone -n- everyone. ❣️Pretty much everyone is helpful.Even when I needed a ride home - service got one of the employees to take me home.Thank you all for what you do and what you’ve been able to do for me 💕