Westwood Auto & Truck Parts 43607

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Kelsie Orra

Seriously great! Found what I wanted on car-part.com, called to verify it was there and was given the option to pay online or in person. The part would be pulled in a day or 2. I stopped in, paid and they were extremely kind. Got a call 2 days later it was ready, picked it up and was done. Super kind, efficient and exactly what I was hoping for!

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EOWS 612 [Sam Chapman]

Don’t let customers go into the salvage yards to see potentional project cars people could get. Saying “Injury could happen” is an excuse. I’m a 16 year old Male looking for a cheap, reliable car, and I don’t just want to buy parts. I want to buy entire or partial units. this is the closest junkyard and just think these policies to car enthusiasts and teenagers is kind of extreme. also, a partial car door is 200 Bucks?! you would be making over 18,000 a day on that. That is ridulous. there are tons of people wanting to preserve unique cars and blocking them from doing that is stupid. I was looking for a 2001 pontiac aztek I could get for like 600 Bucks. a single part costs over 100. That is stupid. I bought machinery from another place in Allendale and I got an idustrial electric motor from a 1000T for just 30. Do not reccomend this place. People here are very rude and only care about profits. Do not reccomend.

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Max Radish

Very Bad Customer Service. Mr. Al Hizer was very disrespectful and unprofessional even as a repeat customer. Was called names and belittled for being younger. Gave them the part number, axle code, axle ratio, and production date of vehicle and Al Hizer still failed to get the correct part and when confronted about it I was told to "shut up" and proceeds to hang up after texting me to call him to fix the issue. This place is absurd and don't recommend doing any business with them. I have no problem paying for a new part that is correct but not when being disrespected. Seems to always be having a crabby day The Problem is not the wrong information I gave you as I take full blame but to be treated so poorly and clearly by other reviews quite often maybe a staff problem you should look into. I take accountability for my accident. Once again though you act like I make this up about how I was treated. Being told to shut up must be professional for you. Multiple reviews states you guys have a argumentive and nasty interactions. So to say you're employees are not doing that is so funny