Zielke Towing & Tires MI 49022

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Nathan Vining

⸻<br><br>I would not recommend this towing company, especially if you have a newer or high-end vehicle.<br><br>My BMW would not go into neutral. Instead of taking the time to do it properly, the tow operator yanked the car onto the tow truck with the parking brake still engaged.<br><br>At the time, I was uncomfortable with how it was handled, and unfortunately that concern turned out to be justified. Within one to two weeks after the tow I am now having issues with my vehicle.<br><br>The handling of my vehicle was rushed. If you care about your vehicle being towed correctly and safely, I would strongly advise looking elsewhere.<br><br>I want to clarify a few things after the response.<br><br>The battery was not completely dead, and even though the BMW was out of fuel, it can still be put into neutral using the proper procedure. I was actively looking this up at the time. Instead of taking the time to do that or using proper equipment, the car was pulled onto the tow truck with the parking brake engaged.<br><br>In this situation, when we previously had another BMW towed, the company used rollers/dollies and handled it correctly, showing that safer options were available.

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Stephen McCloskey

Scott the service technician was quick, polite and efficient. I called to be towed to the shop to get a new battery. But he asked if I wanted a jump? I said sure give it a try. To my surprise the car started right up. That simple suggestion saved me $35.

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Mike Kerrigan

On November 1st we were traveling with our 5th wheel trailer in southwestern Michigan when we had a significant blowout on the trailer. We attempted to secure a company to make the tire change even leveraging AAA. After a few hours AAA was able to contract with Zielke to provide service on the side of I-94. The towing tech (Thomas) arrived and was able to change the tire on our trailer. He went above and beyond to make the tire change as we have independent suspension on the trailer which makes jacking the trailer another challenge. He also was able to locate two tires and directed us back to their shop where he mounted new tires on our trailer and spare rim. We were able to meet the owner (Justin) at the shop. Both men were incredible and we were on our way. Thanks to a great company and two great guys.