Juneau Auto Mall AK 99801

M

Mike Kelly

Simply not an option for auto repair. I'll try to give a short version of my most recent negative experience. I had my car towed in because it wouldn't start after I had replaced the batteries and checked and cleaned the battery cables and terminals. They didnt listen to anything I told them and called me after the car had sat for and afternoon and morning, to tell me the brand new battery from Costco was bad and they They could replace it for $500. I explained the situation and they looked at the car again and told me it was a battery cable they clamped and that my car was fine. When I came to pick it up, the tech was initially unable to get it started. They eventually got it started and I left with the check engine light on and the issued unresolved. I took the battery to get tested at O'Reilly and it was completely fine. They misrepresented the condition of my battery and would have charged me an absurd amount of money based on that misrepresentation. I highly recommend you avoid doing any business at Juneau Automall.

M

M Boyer

Matt N provided a great sales experience. He got us a very good deal on the exact model of RAV 4 we wanted. He had it prepped and delivered to us downtown! Super experience. Great vehicle and very nice people!

R

Richelle Lloyd

Jermiah was absolutely amazing. After quite sometime I was able for finally driveway with the car I actually wanted. He fought for me, worked with some challenges and did his best. Would highly recommend!