Jenwar Towing & Recovery LLC AK 99669

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Melissa Holl

I had a critical situation come up with a tire today and the response from Jenwar was prompt and the driver assigned was incredible and quick in getting my car safely out and to the requested location.

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Todd Caudel

Well it’s Thanksgiving day 2025 me and my family are on the side of the road right out of Soldotna waiting for a tow through AAA we requested the tow around 5pm it’s now 15 minutes past 7pm every time we reach out we’re told they are minutes away. Lucky for me I have a good battery and it’s not 20 degrees and I’m able to start it up long enough to warm it up in here. My alternator has given up ghost and my vehicle takes more energy to run so it doesn’t last very long. Thing is we understand that it’s thanksgiving but if you don’t have a driver that will come or you just don’t want to come then stop saying that your 3 minutes away or 15 minutes away Because AAA doesn’t want to dispatch another company because they think you’re going to show up every time you tell them you’re coming it extends the time we are stuck on the side of the road. My family on both sides have towing companies D@D towing out of Dundee Oregon owned by my pops and Cristiano’s towing out of San Jacinto California owned by my aunt I drove for both and I can speak as experienced driver so I will simply say this, the most important part of this industry is that you respond quickly and get to the customer because they may be in a bad situation that they might not even be aware of Alaska weather can change drastically and you can go from being ok to be in danger in minutes and not even know it. I want to give ACE Towing an honorable mention because they have never let me down and I have used their services many times over the last 9 years this is the second bad experience with jenwar towing and it will be the last time I allow myself to be pushed aside for whatever reason. I’m sure this won’t effect jenwar but if they care about their customers they could address this problem. I sure I’m not the only person that has had this issue with them but I could be the last as a responsible business serving the public in a emergency situation it’s imperative that you don’t create more of a emergency by not responding to a call. Most people don’t realize their situation is bad until emergency response shows up.

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Bobbi Sweet

JENWAR is one of the best recovery and towing companies I have ever used. Professional plus Personable. They take care of your property as if it was their own.