O'Reilly Auto Parts HI 96753

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Theron Peck

I was having what seemed like battery issues. Dead car, took some jump starts, then would not take a trickle slow charge. That got me concerned the battery had some issues other than just a light was left on and it died. I called up O'Reilly where I got my battery and Frank had me come in for a test. I got the car started one last time and made it in. He took the battery out, deteremined it was a bad cell, replaced it with a new battery because it was still under warranty. Boom! All my problems ended on a Friday night. Outstanding, this is why I buy from local, close to home auto parts stores like O'Reilly when it comes to items that might need help in the future. That decision paid off as I bought this battery right here at this store. Maui is abusive on batteries with the heat. Do yourself a favor, buy from O'Reillys, they earned my business and respect. Thanks Frank- well done! A+

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Maria Alvarado

Mahalo Cassie! When one of your coworkers would have given up on helping me you went above and beyond. Thank you for taking the consideration of others.

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jonathan fox

Such a bummer to write this cause Adam does a fantastic job and he’s a great salesperson and know the parts but the rest of the employees here and the pricing/service is absolutely horrible. I’ve gotten more wrong parts than I have correct parts and had to return so many things. Today was the final straw when I went to go get wheel speed sensors for my 08 Tacoma and they wanted 200$ a piece. Napa was charging 110$ for the same thing and online through every single shop I could find it was under 40$ for the entire set (all 4). I will probably never come back after this…company should be ashamed