NAPA Auto Parts - Castle Rock CO 80109

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Chris R

Bill was beyond helpful trying to help me with rancho lifetime warranty. He took down my information, called me back after he looked up receipts going back 10 years searching for rancho quick lift I purchased from garage that has since retired.

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Chad Phelps

I am shocked that the castle rock location would have an employee like Rich, he was very disrespectful and unprofessional! I asked him for help on returning a core part from my work, he denied it, but when I tried to understand the reason I would not be getting the credit and asked him if he could look up the part in his system with the invoice number from my work, he was visibly annoyed and then started cursing me out. He is the reason I will not be visiting ANY Napa stores again. Napa also lost the business of where I work, they can’t trust or work with a company that would have someone that treats people like Rich did.

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Ronald Bereit Jr.

Great place, amazing staff. I needed 6 iginition coils, and there were only 2 in the state. They got the rest ordered from 2 different places out of state and got them to me in 48 hours. Amazing guys, thank you!