Castle Rock Ford Parts CO 80104

K

Kim Fry

The service center was great I was in and out with out any problem the people are very nice and give complete information on your vehicle I feel as if the people Really care about me and my truck

P

Patriot One

I picked Castlerock Ford because of their excellent on line reviews. We are traveling through Colorado and wanted great service. I called CR service on 9/18/23 and scheduled an oil and filter change for my F350 6.7 liter diesel Super Duty. The fast lube lane was easy getting into and they did an outstanding job. I brought my own oil and filter and was totally taken care of. ? professional, I highly recommend this dealership! ⭐️⭐️⭐️⭐️⭐️!

S

Steve D

My tire was losing air and I found a nail in it. I took it to the Quick Lane at Medved Ford and specifically told them where the nail was and that I wanted them to fix it. I had even taken a picture of the nail before I took it in. They called me and I picked up the car. They charged me $27 to repair the tire. The next morning I got up and the tire was flat. The nail was still there and they had done nothing. They gave me an invoice when I picked up the car and it specifically says they had repaired the tire. In addition, I had a coupon for a tire rotation and an oil change. I know they never rotated the tires because the nail was in the right front tire and it was still in the right front tire when I picked the car up. We called to complain and they never returned our phone call. I took the vehicle to Discount Tire in Castlerock who immediately fixed it without a problem. They didn’t even charge me. As customers, we don’t need this. There are lots of car dealers in both Denver and Colorado Springs that we can use without having to deal with this place. We have lived in Castle rock for many years and have purchased 4 cars from Medved. I won’t be going back as they have gotten progressively worse over the years.