Pick Your Part - Charlotte NC 28216

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Jake Murray

I repair cars as a side hustle and frequently visit a good number of them in the area and let me tell ya this one is the worst. My biggest issue. I bought a bumper and decided it would be more work to paint it then to just fix the old one so I was gonna return it. You have to pay extra and buy a warranty to make a return?? Imagine going to Walmart and they ask you to pay an extra 20 percent for the honor to return something. On top of that I did the leg work removing the part so now all someone else has to do is just grab and go. I respectfully told the employee that for this reason I won't be shopping here in the future. He then said "it wouldnt have been an issue if you knew how to read". I look everywhere no where on the website does it mention returns arent accept. Not is it on the receipt or on an signs in the junk yard. So I'm confused on what I was suppose to read. The website implies the warranty is for when a part fails to work. He did ask if I would like one but I figured it's a bumper and it has the same part number as mine so there nothing that can fail. No one ever said he you need this to make a returrn. All and all just very rude and confusing for no reason. For work me my team we buy 1000s of dollars of parts monthly. so I guess the 75 bucks I lost was a small price to pay to find out who I shouldn't do business with.

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Dave Markham

Beware. You will have to pay $3 to enter the yard just to realize that the photo graph you saw on their website is out dated. You cannot call the yard to see it the part it still available. You have to make a trip, pay the entrance fee only to find out the part isn't available. Will you get a refund on the entry fee? Absolutely not. Have a nice day

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Alex M

Spent $40 on a ~25 year old bezel + entrance fees. Why I would need a $12 warranty on this non-sense piece is beyond me. Should've just bought it used online. Bad business. Tacked on $15 for a "lighter assembly" that I couldn't remove from the bezel either. Since I had already spent an hour there I didn't want my time and effort to have been for nothing. Also, the other cars (4Runners) that I needed parts from were beyond old, rusty, and sun-damaged. Skip this place - bad business model. Muy malos precios. Uno gasta el tiempo viendo carros oxidados. Bien careros son está gente.