Blountville Auto Salvage TN 37617

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BrookLea aka BruiseLea

I called and asked for a drivers side sun visor for my vehicle. I was told they would check and call me back. I got a call back a few days later telling me they had a rear view mirror available which is not what I had called about. I called back to ask again if they had a drivers side sun visor but this time the lady was very rude. She said, "Well that's what you asked for so we didn't check for a sun visor. We can go check again if needed but you asked for a rear view mirror so again thats what we checked for." I was never rude or said that's not what I asked for I just assumed they are busy and the wrong thing was written down no big deal. I don't think there was any need for the tone or attitude I was given. I definitely will take my business elsewhere in the future. When you are the poc for a business especially over the phone you should be conscious of your tone and attitude to the customers who help your business continue. I know I am just one person so it doesn't really matter but I wanted to share my expierence.

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Bobby Routt (ViperStrike)

So yeah I like this place, and if you ask about matching a color trust and believe the beautiful lady at the desk will tell you she doesn't do that. She's a true sweetheart. So if you go here please don't take a bad day your having out of her she works very hard to make sure you get the parts you need. As always give her a big thank you as you leave, your reward will be an amazing smile from her...oh yeah the parts are great too...lol sorry

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Teressa Ammons

I live an hour an some change away from the salvage yard and I would recommend them 100% they for sure saved my ride and the prices was reasonable an customer service was very polite and professional