West Coast Towing CA 93727

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selina Peterson

I went to visit my daughter on the 23rd of December and was to spend Christmas day with my family at her residence at The Parks at Fig Gardens Complex in Fresno California when I notice on that particular day, Christmas Eve and the day after Christmas a Black Tow Truck with a sign on it West Coast Towing Company posted on it. The driver was a Caucasian young man between his late twenties and early thirties driving around the apartment complex individuals parking stalls and I did address to him that what he was doing is a violation of the law and he said his company is contracted with the apartment complex and he has the right to tow vehicles by the way he was literally looking at vehicles license plates numbers even while they were parked in their stalls and game a reason he had a legal right to do this under the law which is a violation to all residents and that should be addressed to the management at the apartment complex. Apparently they're not protecting individuals rights, so I am letting you know out there be aware of your vehicles because you don't know what excuses that Towing company may come up with when you have your vehicle tow away. That was my observation and that's what I observed that day. He said under the law he has the right to do this by the way it was at night, while others were celebrating Christmas you know the holiday with their loved ones somehow the movie Scrooged came out or the Grinch who spoiled Christmas.. that's how I felt, it was opportunities trying to make more money at the expense of others.. By the way most individuals that live over there are not made of money that is majority of them I'm not saying all I'm saying majority and that company knows that. So what they're charging Towing fees, storage fees, among others and they know that a lot of individuals cannot afford to get their vehicles out that is an opportunist taking advantage of individuals that is what this company is about and it should be reported to better Business bureau what other legal authorities to investigate them and how they operate. If that tow truck wasn't running around at night how the hell did I see him! He had a reddish tone hair. So now anyone who reads this now know what this company is about, how they operate, how they get their money, and individuals they target on top of it on top of it and those who contract with them. They to me is absolutely abusing their authority feeling they are entitled to do what they do. So now you are all aware of it set up your own cameras you can get them pretty cheap and have it connected with your phone so you are able to see what actually transpired that way they can't claim their innocence and you're able to protect yourself and hold them into court make them accountable for their actions.

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Samantha Cave

Talked to a nice person on Friday who was helping me sort out my registration stickers and was told to call back on Monday to follow up. I called back on Monday at 9:45am and was met with the rudest person I have ever spoken to. Hung up on me multiple times, refused to look up any information on my vehicle or follow up with my case, refused to give me any information on who I was speaking to or let me speak to upper management, and threatened to tow my car just for making his “job difficult.” Disgusting customer service and if my car is illegally towed due to my inability to follow up with them I will be filing for reimbursement.

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Chris Thatcher (xNativePride)

Was visiting a friend of mine and parked in their stall. not even there for 2 hours Go out to leave and find my truck missing! If it hadnt been for someone outside i would have never even known that it was towed. When I call them. After them hanging up on me, they tell me im not allowed to pick it up until the next day where they are going to charge a 77$ daily storage fee on top of 310$ tow fee, 30$ drop off fee and after hours saturday pickup fee because they wouldn't let me get it right then and there. Totaly rude and wouldnt do anything even after they were called by my friend who lives there that it was fine for my truck to be there.