Dugas Trading Post Wrecker Service LA 70726

S

Shane Godso

My customer got a tow from them. They didn’t give her a receipt so she could get reimbursed at the time of the tow. I called next day to get a receipt, the lady said that they didn’t have one yet because the tow truck driver had a family emergency. No big deal, understood completely. I then called the next week and asked for it, she then told me that it was in the back in filing and that she was the only one there and would get it when she could get to it. I gave her my contact information with my email. Followed up a couple days later, said she would send it to me and never did. Called a month later and gave my contact information AGAIN and my customers name with the date of the tow. Said she would email it to me. Still have not gotten it.The tow was May 2nd 2025. Terrible customer service and excuse after excuse (not blaming the guy who had the family emergency. So now MY customer is out of $110 because whoever is running this place is not capable of SENDING A RECEIPT.

B

Ben Laney

Called them about a tow on trailer. Said they could take care of it. Said they went and looked and they couldn’t get it. Never let me Know. Then I called back asking questions and was told very rudely “I am laying in the bed, I’ll get to it at 930 - 10:00 in the morning”. They do not care what you have got going on, or what items you need for YOUR business, if they do not feel like it they do not help. I will never use their services again.

A

Ashley Klein

I don’t think this company is progressive like once was, the other night a driver name Sonny Kimble was completely out of his mind, unprofessional and started a confrontation with my neighbors for no reason, thought they were “following him”(being very aggressive!) SUPER unprofessional!! They didn’t fire him after my landlords had to call twice and complain. I don’t know who they are hiring now but definitely not the people I would want to come do a professional job! The best drivers this company had was Breland and Dennis! Fast and super generous hard working guys! Also when Gerald use to run calls. Hands down have lost some of their best drivers! Disappointed in new management.