Todisco Towing MA 02128

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Kathleen Vindel

Honestly, this place is useless and I’d give a 0 star if I could. There is no way that I called at 10am to have a car towed and I ask what time the tow truck would come and they said 30 minutes. Great, I wait and nothing so I decide to come into my apartment considering that someone is parked in a parking spot that I pay for and on top of that I had to park in a future resident spot for the meantime. It was 1pm and of course the vehicle parked in my spot got lucky. There is no way that the car sat around from probably even before 10am (when I actually got home) because I was out of the house for only an hour. I called an hour and a half later to figure out where they were (11:30am) and I was told that the tow truck was stuck on a sight with cops what so ever and they would be over in the next 45 min. Great… I wait an extra 45minutes+. It is now nearly 2:30pm and of course not a single tow truck came. Respectfully, it should not take over 4 hours to come and tow a car. I’m too much of a nice person and try to not tow people but sometimes enough is enough and if we call in then you guys should come and actually do your job and get your money up. I have given the company the benefit of the doubt cause I’ve called before for another incident and you guys still take forever to come and tow a car. Our building management has told us residents to specifically call YOU guys. Next time, I’d probably consider somewhere else since this company can’t even show up when we’re needing them.

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Michael42

I am giving 2 stars for one reason and that was the woman who was working in the office of the Salem MA location. She was helpful and professional. It is not her fault that she works for a company who extorts (customers). I fell into this category this morning when they stole my vehicle and held it for 187 dollar ransom plus a "convenience" fee of 7 dollars because I used a credit card. That young woman did however go above and beyond to help me through the process of paying your ransom and getting my property back.

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Beatriz S.

Unfortunately, my car was towed in Boston for street cleaning at 10 a.m., so I went to pick it up at noon and was charged a full day's parking fee. I ended up paying $180. When I drove my car, I noticed that the driver's door was making a lot of noise and was dented, meaning I think someone broke into my car! Then I remembered that as soon as I unlocked my car, the steering wheel was locked, and I never leave it that way. I've suffered two losses, one of which I've already paid for, and now who's going to be responsible for the damage to my car? Was it really necessary to damage it? This is absurd! The employees were rude to me, making me feel like trash. I'm sad and outraged because Boston is such a big city, but I can't believe they allow these companies to do this to their residents. Is there no oversight here? I'm very, very disappointed.