All Car Buys FL 32824

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marjorie chilan

PART TWO: from Aimee Roman. Moses then told me to call the following day 1/6/26 they they would be able to help out. So I called the following day and had to explain the situation all over again and I asked to speak with a manager or supervisor and this is where they started giving me the runaround. They transferred me to Kendra who is the supervisor of dispatch and I told her everything and she told me that’s not her department that she’s only the dispatch supervisor but she will try to connect me to Jean aka JP who is the supervisor of the tow truck people who actual makes the calls and gives the money. She tried to get in contact with him but he was out of the office at 10am she told me to call back later which is did. I called by 2pm and then I was told that Jean was in a doctors appointment so I had to call tomorrow. So I called the following day 1/7/26 and I FINALLY got in contact with Jean and when I finished explaining to him everything he told me he was walking into the office and when he gets situated he will call me back. (Disclaimer guys he NEVER called me back and I NEVER spoke to him again). So after waiting all day for this man to call me, I called back again that day and they had me transferred to ANOTHER supervisors phone Jonathan Diaz who I only got the voicemail for and no call back from that one either. I called back 1/8/26 and asked to speak to Jean aka JP… they then transfer me to MOSES. The original dispatcher who was dealing with my issue the first night, the one who told me I was correct. And when he started speaking to me he stated that he was “sorry” because he shouldn’t have told me what he did that night. And I stopped him right there and I told him that I can’t believe instead of these unprofessional supervisors calling ME the customer and explaining this to me they pulled in their employee to scold him for helping a customer out, because apparently they didn’t have told to speak to me but they had time to pull Moses in and speak to him?? We then asked Moses to transfer us to Jean aka JP again and he refused. He said he could not transfer me to the supervisor. These people are THIEVES. AND ARE UNPROFESSIONAL. The driver saw that there was 2 girls at night and took advantage of the situation. I was promised $630 and only received $350. At this point it goes way beyond the money. It’s sad that these companies always take advantage of certain things. It’s unfortunate that they are so cheap to even call us back.

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Pamela Reid

Don't use this company. I called several companies and All Car Buyers was the highest quote. Of course I chose them and answered all the questions about my car. (Never once was the catalytic converter asked about) When the tow driver came he started taking pictures of the car and tells me that the catalytic converter is not the original one. It has been replaced which is not worth nothing however the original one is like lique gold. He proceeds to show me the picture he took and I don't know much of nothing about cars. For all I know the picture he showed me could have been the alternator!!! He said he could not give me the $450.00 quoted since the original catalytic converter has been replaced. The car is now junk and he could only give a $100.00. I felt pressured and took the money. My advice is, if this company low balls you when they come out don't take the low dollar amount. Make sure to call at least 3 other companies for quotes and send All Car Buys back from where they came from.

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Luna Reneyshka

This company promised me a $500 quote at first. The driver called me twice saying he was running late. Once he arrived, he inspected the vehicle and suddenly quoted $200. I said no. Then he quoted $300. Again, I said no my final and lowest offer I was willing to take was $500. We agreed, he gave me the cash, and I signed over the title.When I started inspecting the cash, it looked suspicious. The plastic strip on the $100 bills was peeling off, and the blue security color looked off as well. The driver insisted the money was real and said he would never give fake bills because it could cost him his job. He also claimed that the company provides the cash, not him.Then he put a woman on the phone, who said the money came from Chase Bank and that they “don’t have counterfeit money.” She quickly became rude and said, “She probably works at Walmart just leave and give her the car back.”Very unprofessional and disgusting behavior. This company tries to finesse people please be careful dealing with them.